Contact the team

You are reporting the following problem report for being abusive, containing personal information, or similar:

Unathorised Addition Road Works

Reported anonymously at 11:41, Mon 13 June 2022

HI, Thames Water have now established temporary traffic lights on the Hayes LanE as indicated. The original works which caused chaos to this road and surrounding roads was scheduled to last 5 months. It was continuously extended in the end running for 7 months! They have now come back and put up temporary road signals again. Thames water do NOT respond to any questions or queries about their work. Would you please investigate and advise what has gone wrong and why it is necessary to dig up the road again. I re-iterate these works have boon ongoing for 7 months and a main road causing massive traffic issues. I would also add that during their previous 7 months of works the temporary lights failed on at least 14 different occasions.



Don't like forms?

You can contact technical support on