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New Tree Strap

Reported in the Parks and Greenspace category by Janet Blackman at 12:48, Friday 11 October 2019

Sent to Bromley Council 2 minutes later

Tree outside 76 Wood Lodge Lane West Wickham Kent BR4 9NA. Tree planted a couple of years ago growing well but tree strap is cutting into bark and needs to be released before it kills the tree. Have attempted to remove it but cannot get anything in to cut strap.

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  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: fixservices

    State changed to: In progress

    Posted by Bromley Council at 12:50, Friday 11 October 2019

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 12:52, Thursday 17 October 2019

  • This 5 minute job with right tools has still not been done.

    Posted by Janet Blackman at 12:13, Tuesday 5 November 2019

  • Our contractor is allowed 28 days to complete the work under the terms of their contract with us. The completion date for this work is 14/11/2019. Thank you for you patience while we work to resolve this issue.

    Posted anonymously at 10:21, Wednesday 6 November 2019

  • Promised by 14/11/19 not done yet

    Posted by Janet Blackman at 15:16, Friday 8 November 2019

  • Promised by 14/11/19 not done yet

    Posted by Janet Blackman at 15:16, Friday 8 November 2019

  • Promised by 14/11/19 not done yet.

    Posted by Janet Blackman at 15:17, Friday 8 November 2019
    Still open, via questionnaire

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 09:47, Thursday 28 November 2019

  • This has been done although old strap is still there. Going forward all the trees planted in the last 3 years need checking. When out on my voluntary dog walking walks I have noticed quite a few trees with incorrectly fitted tree straps in the West Wickham/Hayes/Keston area.

    Posted by Janet Blackman at 20:40, Thursday 28 November 2019

  • Thank you for your update. All of our trees are inspected by qualified tree inspectors every three years. However with over 36,000 street trees under our care, we always appreciate reports from residents to help us identify issues as they arise. You may be interested in out Tree Friends scheme, see our website for more information here: info/ 508/ trees/ 631/ tree_friends

    Posted by Bromley Council at 13:28, Tuesday 3 December 2019

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