Fixed
I reported a pavement problem - and a pavement issue is a council responsibility - but was fobbed off
Reported in the Road and Pavement Issues category anonymously at 15:26, Wed 16 October 2019
Sent to Bromley Council 4 minutes later. FixMyStreet ref: 1807781.
I received the following response to my report of a problem: Your enquiry reference is 1807333. We have investigated your report and found the location is not the responsibility of Bromley Council (such as private property or an unadopted road). We are unable to progress this report further and advise you contact the responsible party.
This is just feeble - the problem is on pavement which is the responsibility of the council, and needs to be addressed - suggesting the enquirer contact the 'responsible party' is pointless - how I am supposed to know who 'owns' the service road behind the shops ? I suggest the council needs to do something about the serious and ongoing problems that are arising from this service road, and not try to fob them off on individuals. I suggested a means of addressing the problem, which has been ignored.
Updates
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Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices
State changed to: In progress
Posted by Bromley Council at 15:30, Wed 16 October 2019
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Thank you for your report. The council cleans the highway/pavement on a daily sweep. This information will be passed to the neighbourhood officer to ensure this is be carried out by our contractors. As for the condition of the service road, this is down to the multiple owners of the land and the council will not clear any rubbish or fly tipping from this land. We did have community payback clear the area earlier this year as a one off.
State changed to: Fixed
Posted by Bromley Council at 13:50, Thu 17 October 2019
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Appropriate action has been taken to resolve the issue.
Posted by Bromley Council at 15:22, Mon 21 October 2019
This report is now closed to updates from the public. You can make a new report in the same location.