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2348258 Case number

Reported via mobile in the Public Trees category anonymously at 17:08, Wed 11 November 2020

Sent to Bromley Council less than a minute later

Two trees on the green on kersey gardens. Both trees are leaning on phone line causing signal problems. Reported phone line to BT and they came out and said it’s the tress

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 17:09, Wed 11 November 2020

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 12:43, Thu 26 November 2020

  • I am a resident and car is damaged and left on road for quite some months. Smashed window and kids hanging around the car as it’s open

    Posted anonymously at 12:55, Thu 26 November 2020

  • We ask that new and separate occurrences of issues are logged as new reports to avoid conflicting information or updates and ensure the information is passed promptly to our contractor. Please log the issue via https://fix.bromley.gov.uk as a new report using the map marker and description to detail where the issue is located. Please note that if the location you wish to mark is already occupied by a pin, you can hide the map pins via the button in the bottom left or you can click a nearby free section of the map to drop your green reporting pin so that all other yellow pins indicating existing reports disappear, you can then click and drag your green pin to the correct location and continue submitting your report.

    Posted by Bromley Council at 13:03, Thu 26 November 2020

  • This person walks dog every day in the gras on the front of my house, the dog took poo and i ask owner if he will clean and he replied that he will not, i took picture for both today at approximately 12:30. Ease note that he was threatening me because I took the pictures of him and the dog.

    Posted anonymously at 12:41, Mon 30 November 2020

  • We ask that new and separate occurrences of issues are logged as new reports to avoid conflicting information or updates and ensure the information is passed promptly to our contractor. Please log the issue via https://fix.bromley.gov.uk as a new report using the map marker and description to detail where the issue is located. Please note that if the location you wish to mark is already occupied by a pin, you can hide the map pins via the button in the bottom left or you can click a nearby free section of the map to drop your green reporting pin so that all other yellow pins indicating existing reports disappear, you can then click and drag your green pin to the correct location and continue submitting your report.

    Posted by Bromley Council at 12:53, Mon 30 November 2020

  • We have passed this job to a tree officer who is looking back into the job as it requires a cherry picker due to multiple phone lines but is currently no access for one.

    Posted by Bromley Council at 08:18, Wed 9 June 2021

  • This job can not be completed until the bollards are removed to enable us to get the cherry picker through to complete the job.

    Posted by Bromley Council at 13:15, Thu 2 September 2021

  • This site will be re inspected for access. Bromley council do not prune trees because of phone lines but carry out safety works.. One of the trees is growing very near a bedroom window.

    Thank you

    Posted by Bromley Council at 09:33, Wed 27 October 2021

  • Dear Resident,

    I deal with tree issue's. It has come back to me again but is it for something ells? if so it will need to be sent to the appropriate department. Thank you

    Posted by Bromley Council at 09:47, Thursday 20 January 2022

  • Please accept our apologies that this tree issue has taken so long to resolve, works have been issued to remove the bollards so the tree contactor can gain access to undertake works. These tree works have been added to our priority list to be undertaken asap, thank you for your patience while we work to resolve this issue.

    Posted by Bromley Council at 10:13, Tuesday 25 January 2022

  • I am very sorry but it is not policy to utility prune trees for overhanging cables (BT). It is recommended to get in touch with your service provider to organise for works to be undertaken who have specialist team who can undertake works which may involve disconnecting service temporarily to facilitate works.

    Posted by Bromley Council at 10:56, Friday 28 January 2022

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 08:47, Thursday 17 February 2022

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