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STILL FLOODING: 16 Westmoreland Road Flooding (22 May 2021)

Reported via desktop in the Road and Pavement Issues category anonymously at 11:52, Monday 24 May 2021

Sent to Bromley Council less than a minute later

STILL FLOODING: 16 Westmoreland Road Flooding (22 May 2021) The road at 16 Westmoreland Road is still flooding, despite it being reported in June 2019. The last reply from the Council about this issue said that the system was unable to drain properly, yet this is untrue. A very short period of heavy rain on Saturday (less then 30 minutes) again flooded the road and pavement at the drain in front of 16 Westmoreland Road. But the drain directly across the street completely drained without flooding. This cannot be accurate if the drain only a few metres away, drained immediately with not even a small puddle.

According to the Highway drainage systems notice from - Kent County Council, "If a blocked drain or flooding on a road is causing you concern, report it to us. We don't look after public sewers or fresh water pipes. If sewerage or a water leak is causing a problem on the road or pavement you should report the fault to the appropriate water company." This would be Bromley Council, yet despite reporting the issue, this drain continues to flood. This is a MAJOR ISSUE that needs serious investigation before our homes at and around 16 Westmoreland Road are flooded and our property destroyed in a severe weather storm that lasts more than 30 minutes.

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  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: fixservices

    State changed to: In progress

    Posted by Bromley Council at 11:53, Monday 24 May 2021

  • Monday 24th of May 2021. In less than 5 minutes today, the 2 photos show the street drain blocked with bubbles coming out of the drain and the drain across the street not blocked with no excess of water or flooding.

    Posted anonymously at 16:55, Monday 24 May 2021

  • We are continuing to investigate and working to resolve this report

    Posted by Bromley Council at 16:20, Wednesday 2 June 2021

  • Referencei 2745488 June 18th 2021 Again, heavy rains caused almost immediate road flooding due to faulty drainage on our side of Westmorland Road. The matter is allegedly being addressed, yet I see no progress whatsoever and feel that you are ignoring the severity of the issue. I am attaching another photo documenting flooding from the blocked drain, which spilled onto the pavement within minutes. THIS NEEDS TO BE RECTIFIED IMMEDIATELY before serious property damage is caused. Please respond and tell me exactly HOW and WHEN you will fix this serious issue. Thank you.

    Posted anonymously at 13:17, Friday 18 June 2021

  • Still open, via questionnaire, 14:29, Monday 21 June 2021

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 13:15, Monday 28 June 2021

  • June 28th 2021 reference is 2745488.

    I'm glad you are taking the appropriate action. As shown on 2 new photos taken on June 27th 2021, this issue is not going away without taking appropriate action.

    Thank you

    Posted anonymously at 15:59, Monday 28 June 2021

  • When will this be fixed?

    Posted anonymously at 14:56, Monday 19 July 2021
    Still open, via questionnaire

  • July 28 2021​ 18 Westmoreland Road and Aylesbury Road Flooding.

    This serious issue of blocked drains is still unresolved after over a year of having been reported. I feel that the council is not taking this issue seriously, and all it will take is the recent flash flooding in London over the last two weekends, to result in extensive and expensive property damage to my house and others on this stretch of Westmoreland Road. As the council is responsible for the drains, the council will be responsible for any damage caused.

    In addition to the drain outside 18 Westmoreland Road, there is an urgent need for a drain on Aylesbury Road, which I reported in June 2019.

    Posted anonymously at 20:18, Thursday 29 July 2021

  • Westmoreland Road Aug 7 2021 3 minutes of rain as shown in the photos above. Today Saturday 7th Aug 2021 at 11:19 we had a very hard rain in a very short time. In less than 3 minutes this one drain only stopped draining. This is a very serious problem that needs to be corrected. This ongoing issue has not been properly considered by Bromley council for over a year now! When will this major issue be rectified before we have our property damage? This flooding that has been going on for over a year now with no response from the council which could have been prevented!

    Posted anonymously at 12:29, Saturday 7 August 2021

  • When will this serious drain issues be resolved?

    Posted anonymously at 11:21, Tuesday 17 August 2021
    Still open, via questionnaire

  • For information, the order for this repair remains outstanding within our contractor's planned schedule of work. Further arrangements are currently being undertaken to provide traffic management and/or the necessary specialist equipment in order to undertake the works.

    Posted by Bromley Council at 12:49, Wednesday 25 August 2021

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 14:48, Thursday 9 September 2021

  • Today at 11:30 14 September 2021 and still the only road drain on Westmoreland Road that is blocked. I understand that this is a Thames Water issue but when will Thames Water look at the issue with this drain? See the photo attached.

    State changed to: Open

    Posted anonymously at 12:34, Tuesday 14 September 2021
    Still open, via questionnaire

  • Further to an emergency attendance for the gully outside number 18 Westmoreland Road to be cleaned and investigated the gully has been found to drain but slower than it should. It is believed that there is a problem with the Thames Water Public Surface Water Sewer causing this issue and Bromley have liaised with Thames Water to highlight the issues here and the need for their timely attendance. We are closing this FixMyStreet report but please can any further issues here be logged as a new report to ensure a prompt response and avoid confusion in our system with previous jobs and attendance here.

    State changed to: No further action

    Posted by Bromley Council at 17:55, Thursday 16 September 2021

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