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Urgent: Large Evergreen Requires extensive pruning or cutting down

Reported via desktop in the Public Trees category anonymously at 11:57, Thursday 22 July 2021

Sent to Bromley Council less than a minute later

The evergreen has grown to a massive scale with some of the branches almost touching the house 1 Thornsett Terrace. The trees roots have caused damage to the front gardens brick wall and potentially starting to cause subsidence to the house. This is an urgent matter.

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 11:57, Thursday 22 July 2021

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 15:57, Thursday 22 July 2021

  • Can someone please confirm to me what contractor has been assigned and when they are scheduled to attend site? Furthermore will someone be repairing the brick garden wall as well as removing or pruning the tree?

    Posted anonymously at 08:06, Monday 26 July 2021

  • As outlined at: http://www.bromley.gov.uk/ fixservices please allow up to 6 weeks for remedial tree works to be undertaken.

    Regarding any damage your property, a claim would need to be submitted for this to be investigated. The London Borough of Sutton handles compensation claims made against the London Borough of Bromley Council as a shared service. If you wish to make a claim, please follow the link for more information: https://www.sutton.gov.uk/ info/ 200436/ customer_services/ 1146/ compensation_and_claims The above link will you to the Sutton site where they can complete an online claim form.

    Posted by Bromley Council at 09:39, Monday 26 July 2021

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 14:01, Wednesday 1 September 2021

  • This really is outrageous. I wait 6 weeks for 2 tree limbs to be cut off the totally overgrown tree. I was at the property today and the tree is still standing. I think 1 or 2 branches may have been cut away, but the entire tree needs to be removed or pruned back extensively, as the roots of the tree are damaging my property. Cutting back 2 branches was not the cause of damage to the brick garden wall or is not what is causing damage to the inside of my house. This needs to be addressed immediately as any further damage to my property will by the responsibility of Bromley Council for such delayed and insufficient services

    Posted anonymously at 14:08, Wednesday 1 September 2021

  • This tree is due to be removed. We have made our contractor aware that this work is now overdue and we expect the work to take place within the next few days. Thank you for your patience whilst we work to resolve this issue.

    Posted by Bromley Council at 15:44, Wednesday 8 September 2021

  • As of today September 15th the tree still has not been removed.

    Posted anonymously at 13:40, Wednesday 15 September 2021

  • We are aware of the situation and will have the tree felled by the end of next week. Thank you for your patience.

    Posted by Bromley Council at 08:40, Wednesday 22 September 2021

  • The tree mentioned above was cut down on 26 September 2021. Whilst cutting down the offending tree, outside No 1 Thornsett Terrace, the contractors managed to damage the lilac tree which is next to the cut-down tree. I was assuming that they would be returning to make good the damage (see attached photo), but so far, no-one has returned. The lilac tree should not just be left as it is. The whole area is also still very messy and needs tidying up. Thank you

    Posted anonymously at 14:19, Sunday 17 October 2021

  • I'm the owner of 1 Thornsett Terrace and agree that the site of the tree removal is a complete mess. Furthermore I would expect the tree trunk to be completely removed, as the trunk is very ugly and the roots to it will likely cause further damage to my property. The entire site needs to be cleaned up.

    Posted anonymously at 11:30, Monday 18 October 2021

  • We are continuing to investigate and working to resolve this report

    State changed to: In progress

    Posted by Bromley Council at 13:21, Tuesday 19 October 2021

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 17:08, Thursday 21 October 2021

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 08:39, Friday 22 October 2021

  • The tree trunk has not been removed nor has the area been properly cleared. The area has been left a complete mess

    Posted anonymously at 14:09, Monday 1 November 2021

  • We are continuing to investigate and working to resolve this report

    State changed to: In progress

    Posted by Bromley Council at 09:24, Monday 15 November 2021

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 16:17, Thursday 18 November 2021

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