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Noisy manhole cover

Reported via mobile in the Road, Pavement and PROW Issues category anonymously at 09:36, Friday 20 August 2021

Sent to Bromley Council less than a minute later

On Plaistow Lane just past the turning of Garden Road there is a loose manhole cover that is causing a very loud noise every time a vehicle drives over it. It’s waking people up during the night and during the say are subjected to a constant loud noise, which is unacceptable. Please could this be fixed ASAP.

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 09:37, Friday 20 August 2021

  • Thames water came today to look at the issue. They have confirmed that it’s not their manhole and it’s the responsibility of the highways ie Bromley council. Please can you look into this as it’s very noisy and constant.

    Posted anonymously at 14:53, Friday 20 August 2021

  • Please could you provide an update.

    Posted anonymously at 13:44, Thursday 26 August 2021

  • Please could you provide an update this issue ASAP. This causes a very loud noise and is disruptive at all hours of the day.

    Posted anonymously at 10:50, Saturday 28 August 2021

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    Posted by Bromley Council at 14:58, Thursday 2 September 2021

  • We are continuing to investigate and working to resolve this report

    Posted by Bromley Council at 09:54, Wednesday 8 September 2021

  • We have investigated this report and found it to be the responsibility of Virgin Media. We have therefore referred the enquiry to Virgin Media. Please note issues regarding Virgin Media assets including green cabinet boxes can be reported directly to Virgin Media via: cabinet.plant@virginmedia.co.uk

    State changed to: third party responsibility

    Posted by Bromley Council at 10:38, Friday 10 September 2021

  • I have been in contact with Virgin media and they have chat turned it is not theirs. What has made you state it belongs to Virgin media? Thames water have also said it is not theirs. There is now further damage and noise. Please can you look into this again as a matter of priority.

    Posted anonymously at 11:06, Wednesday 6 October 2021

  • We have investigated this report and believe no further action is required at this time. The issue may be below our investigatory levels or may no longer be present. If this problem persists, please provide further comments to the report.

    State changed to: No further action

    Posted by Bromley Council at 14:36, Thursday 14 October 2021

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