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Blocked street light

Reported via iOS in the Street Lighting and Road Signs category anonymously at 19:47, Thu 7 October 2021

Sent to Bromley Council less than a minute later

Again this tree is blocking the light to our houses which as all surrounding residents are elderly this is very worrying. If anyone were to go down their pathways they would not be able to see who it is. Can we please ask that this tree be trimmed back considerably so it can do its job properly. Every year we have the same issue and we need something done again !!!

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 19:48, Thu 7 October 2021

  • To help us action and resolve this issue please could further information be provided as comments to this report. For example information such as a house number or street light column number can greatly help us to correctly identify the location while further details such as the nature and scale of an issue (especially dumped rubbish) assists us co-ordinating an appropriate response.

    State changed to: No further action

    Posted by Bromley Council at 12:04, Tue 12 October 2021

  • Location of the tree is outside house no. 48 Rolleston Avenue Br5 1al

    Posted anonymously at 12:52, Tue 12 October 2021

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 12:57, Tue 12 October 2021

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 12:07, Sat 16 October 2021

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 08:04, Thu 18 November 2021

  • Because the leaves have now come of the tree no action was taken by contractors. However at night the light is still blocked out by the branches of the tree. Now is the time to give it a good cut back. The light should have never been moved by the tree so we have this issue every year and no action is done so vulnerable people are left in darkness

    Posted anonymously at 09:35, Thu 18 November 2021

  • Thank you for letting us know. We will contact our contractors to see just what as happened there?

    Thank you

    State changed to: Investigating

    Posted by Bromley Council at 10:04, Wed 8 December 2021

  • Our contractor has been notified to take the appropriate action.

    State changed to: In progress

    Posted by Bromley Council at 16:37, Tuesday 25 January 2022

  • My apologies that your enquiry has an unresolved status. Works have been added to our priority list to be completed asap. Thank you for your patience while we work to resolve this issue

    Posted by Bromley Council at 16:39, Tuesday 25 January 2022

  • These works have been added to our priority list to be completed asap. Please note the number of emergency callouts raised as result of damage caused by recent storms (Eunice & Franklin) may delay completion. Thank you for your patience while we work to resolve this issue

    Posted by Bromley Council at 14:29, Wednesday 2 March 2022

  • Thank you for your continued patience whilst we work to resolve your issue.

    Posted by Bromley Council at 08:50, Thursday 7 April 2022

  • My apologies that you enquiry has an unresolved status. The works are in hand to be completed as a priority. Thank you for your continued patience whilst we work to resolve your enquiry.

    Posted by Bromley Council at 13:51, Wednesday 27 April 2022

  • The works undertaken to this tree are consistent with the instructions to our contractor and relate to an identified health & safety or highway obstruction issue, please note that works beyond that to reduce the tree size to allow more light, prune clear of telephone lines etc will not be taken as outlined in our Tree Management Strategy (https://www.bromley.gov.uk/ downloads/ file/ 3334/ tree_management_strategy_2016-2020)

    State changed to: Closed

    Posted by Bromley Council at 13:50, Wednesday 11 May 2022

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 13:51, Wednesday 11 May 2022

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