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Unwillingness to dispose of rubbish properly

Reported via mobile in the Street Cleansing category anonymously at 15:04, Tue 19 October 2021

Sent to Bromley Council less than a minute later

Over the last several months the residents at this property have failed to use the bins properly and as such the rubbish is not only accumulating but littering other residents properties.

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  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: fixservices

    State changed to: In progress

    Posted by Bromley Council at 15:04, Tue 19 October 2021

  • Still not addressed and problem increasing.

    Posted anonymously at 07:37, Thu 28 October 2021

  • We are continuing to investigate and working to resolve this report

    Posted by Bromley Council at 16:32, Fri 12 November 2021

  • This problem seems to have been resolved.

    State changed to: Fixed

    Posted anonymously at 18:41, Fri 12 November 2021

  • We have investigated this report and believe no further action is required at this time. The issue may be below our investigatory levels or may no longer be present. If this problem persists, please provide further comments to the report.

    State changed to: No further action

    Posted by Bromley Council at 15:12, Mon 22 November 2021

  • Whilst the immediate problem has been resolved it appears that rubbish is being placed incorrectly for collection and therefore not being collected so would envisage this problem will quickly become an issue again.

    State changed to: Fixed

    Posted anonymously at 15:16, Mon 22 November 2021

  • This problem was fixed by the housing association disposing of the rubbish and providing the correct recycling bins.

    Unfortunately, the residents are not using the boxes correctly and mixing the waste. As such and as per your recycling collection records you’ll see that the rubbish is not being collected as it is being incorrectly presented for collection.

    Please reopen and investigate.

    Posted anonymously at 13:30, Fri 3 December 2021

  • As above

    State changed to: Open

    Posted anonymously at 13:58, Fri 3 December 2021

  • Problem is growing.

    Posted anonymously at 21:54, Tue 14 December 2021

  • Not only is the problem increasing again but I now have rats in my property. Please provide an email where I can send the report and please also note I will be looking to recover costs against the council lack of action in resolving a health hazard.

    Posted anonymously at 11:37, Thu 16 December 2021

  • We are continuing to investigate and working to resolve this report

    State changed to: In progress

    Posted by Bromley Council at 15:16, Mon 20 December 2021

  • Problem still growing, getting worse, no action taken.

    Posted anonymously at 13:59, Saturday 8 January 2022

  • Last refuse collection was Saturday. This is the current state which as you can see is only increasing weekly.

    Posted anonymously at 11:54, Monday

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