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Street drain not draining

Reported via desktop in the Road, Pavement and PROW Issues category anonymously at 16:50, Tue 7 December 2021

Sent to Bromley Council less than a minute later

This one drain only in front of 18 Westmoreland Road stopped draining today 07 December 2020. Please send me information on what is wrong with this one drain.

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  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: fixservices

    State changed to: In progress

    Posted by Bromley Council at 16:51, Tue 7 December 2021

  • Bromley Council - CCTV report has recommended further investigation / works , these will be scheduled shortly.

    Posted by Bromley Council at 12:34, Tue 1 February 2022

  • We are continuing to investigate and working to resolve this report

    Posted by Bromley Council at 16:04, Tue 1 February 2022

  • Westmoreland Road Sinking?

    There has been a sinking manhole cover on Westmoreland Road, at the junction of Hayes and Aylesbury Roads, about which we are extremely concerned. It appears to have simply been covered with asphalt. Was any investigation done under the ground to explain why this manhole cover had been sinking?

    We believe that this manhole cover ties in with other issues in the immediate vicinity: the street drain not draining (i.e. this post), as well as a recent large dip in Aylesbury Road. (near the coroner of Westmoreland), which, like the manhole cover, we believe was simply filled in without determining the reason the road appeared to be sinking in this area.

    We are concerned for our safety and the safety of our neighbours and the thousands of pedestrians and drivers on very busy Westmoreland Road. Can you please explain WHEN and HOW the situation will be investigated before this becomes life threatening? This might sound a bit dramatic, but we are well aware of the large sinkhole that formed overnight in Shortlands in 2006, and we are extremely anxious that this could easily happen here as well.

    Posted anonymously at 13:24, Wed 9 February 2022

  • Bromley Council - Thames Water have examined their sewers and found no significant problems, Bromley Council will be undertaking further investigations into the operation of Highway Drainage gully connections.

    Posted by Bromley Council at 14:10, Wed 9 February 2022

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 16:03, Thu 17 February 2022

  • We are continuing to investigate and working to resolve this report

    Posted by Bromley Council at 14:45, Mon 21 February 2022

  • Thank you for using FMS, Thames Water have done further investigations and found blockages on the main-line drain which is their responsibility to clear. The Reference number for the Thames Water job is - SA-215220. We will now handover the enquiry to Thames Water and close our own enquiry.

    State changed to: Closed

    Posted by Bromley Council at 13:53, Thu 10 March 2022

  • We have investigated this report and found the issue to be the responsibility of Thames Water. We have therefore referred the enquiry to Thames Water. Future issues with Thames Water infrastructure can be reported directly to Thames Water via: 16266.htm

    State changed to: third party responsibility

    Posted by Bromley Council at 14:00, Thu 10 March 2022

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 09:38, Tue 17 May 2022

This report is now closed to updates. You can make a new report in the same location.