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Rain water from road causing flooding to my property due to dip in roadside pavement

Reported via desktop in the Road, Pavement and PROW Issues category anonymously at 13:31, Tuesday 4 January 2022

Sent to Bromley Council less than a minute later

With the recent work to rebuild the neighbouring flats and the associated pavement, the pavement outside 31 Station Road is now substantially lower and cambered towards my driveway. It is clearly directing large amounts of rain water, coming down Station Road away from the road because of the dip, down the slope as a waterfall affect and onto my drive and land and causing flooding of my property. The water should be directed into the pavement drain only a couple of meters away. Every time it rains, the water flows from the road all the way down the slope, bringing with with it substantial amount of silt and debris which blocks the drains within the driveway causing a flooding hazard to my house. I cannot stand or walk in certain parts of my front drive due to standing water of couple/few inches. This problem has now come to your attention which is a major disturbance to the enjoyment of my land due to the dip. Needless to say, repairs must be carried out to the dip by raising and evening it out in line with the rest.

The pavement itself outside number 31 house is also in a bad state of repair and accumulating water. Grateful if you can fix the pavement, with the edge adjacent to my property raised substantially so that water does not enter my driveway and flood my house Thank you.

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 13:31, Tuesday 4 January 2022

  • We have investigated this report and believe no further action is required at this time. The issue may be below our investigatory levels or may no longer be present. If this problem persists, please provide further comments to the report.

    State changed to: No further action

    Posted by Bromley Council at 10:55, Wednesday 5 January 2022

  • The problem is ongoing and floods my driveway and house everytime it rains. The pavement needs repair and directing away from my house.

    State changed to: Open

    Posted anonymously at 11:37, Wednesday 5 January 2022

  • Photos attached. These were taken on 8th Jan 2022 when the rain was light. As you can see even with light rain the flooding is quite severe and a continuous stream of water running into the property. With more adverse weather the water a large portion of water is submerged. The pavement un-eveness is a hazard for pedestrians is also visible.

    Posted anonymously at 12:36, Saturday 8 January 2022

  • Hi - please can you confirm the matter is investigated after I've provided further details and photos.

    Posted anonymously at 12:51, Monday 10 January 2022

  • Nothing i could see but it was not raining when i went there will check when it rains again to see what is wrong

    State changed to: Investigating

    Posted by Bromley Council at 19:07, Thursday 13 January 2022

  • Thank you for using FixMyStreet to report your concerns to Bromley.

    State changed to: No further action

    Posted by Bromley Council at 21:19, Thursday 13 January 2022

  • Hi,

    There seems to be some misunderstanding. The reply to me on my email from the council on the 13 Jan 2022 was "We have investigated your report and the vehicle was no longer at the reported location." This is not the problem I reported.

    The issue is the incorrect level of the pavement and the uneven nature of the pavement outside 31 Station Road. As per the comment from the council representative this manifests itself when it rains. This is flooding my property and my basement.

    Would be grateful if you treat this report with seriousness as it's causing long term damage to my property. Can I request the agent who investigates to speak to me at 31 Station Road on the next visit.

    Please also not this issue was raised by someone else https://www.fixmystreet.com/ report/ 2278760 in Sep 2020. I'll be very grateful for some positive action from the Council to fix this problem as (a) the water can lead to structural damage to the property and (b) the pavement is a tripping hazard on a busy pavement.

    Thanks

    Posted anonymously at 09:22, Friday 14 January 2022

  • The issue is still ongoing. Please do not mark this as closed until the pavement is repaired.

    State changed to: Open

    Posted anonymously at 14:41, Saturday 15 January 2022

  • When i went to look at this i could not find anything so i will have to look when we get rai again

    State changed to: Closed

    Posted by Bromley Council at 22:05, Tuesday 25 January 2022

  • When i went to look at this i could not find anything so i will have to look when we get rains again

    Posted by Bromley Council at 16:01, Wednesday 26 January 2022

  • The vehicle was no longer at the reported location.

    State changed to: No further action

    Posted by Bromley Council at 16:03, Wednesday 26 January 2022

  • Hi team,

    Part of the pavement was patched yesterday (8th March 2022)

    Unfortunately the workmen have tarred over the water meter and stop cock manhole. This means there is no access to stop the water to my property in an emergency or access the water meter.

    In the picture attached the water manhole is roughly where my finger is pointing. Please can you arrange for a repair.

    Thanks

    Posted anonymously at 09:18, Wednesday 9 March 2022

  • Will check on it

    State changed to: Investigating

    Posted by Bromley Council at 20:06, Thursday 10 March 2022

  • Nothing found

    State changed to: Closed

    Posted by Bromley Council at 15:05, Thursday 14 April 2022

  • Hi. The issue is not fixed. You have mentioned "Nothing Found". This is because the workmen have tarred over the water meter and stop cock manhole on the 8th March so it is no longer visible and accessible, which is the problem I am raising. As a result, I do not have access to stop the water to my property in an emergency or access the water meter.

    The approximate location of the manhole is shown in the picture. Grateful if the pavement is remediated properly and work carried out to high standards - this has been ongoing since January.

    You are welcome from knock on the door if you need my assistance to locate the manhole.

    Thanks

    Posted anonymously at 11:03, Friday 15 April 2022

  • Job closed down

    State changed to: Fixed

    Posted by Bromley Council at 07:43, Wednesday 20 April 2022

  • Urgent Resident has called back to say has been advised closed but problem still ongoing pavement in very bad state of repair has fixed his side of property as tarmac over stopcock resident says can he be contacted to discuss and is more than happy for inspector to knock on his door 31 Station Road can he please be contacted asap

    State changed to: Open

    Posted anonymously at 09:22, Wednesday 20 April 2022

  • We have investigated this report and have made contact with the report originator to outline further details. This report is now closed on FixMyStreet.

    State changed to: No further action

    Posted by Bromley Council at 13:51, Saturday 7 May 2022

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