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Pavement outside 2 Ashbourne Rise is broken and has raised edges

Reported via desktop in the Road, Pavement and PROW Issues category anonymously at 11:20, Monday 10 January 2022

Sent to Bromley Council less than a minute later

The pavement outside 2 Ashbourne Rise has broken pavement stones with raised edges. My Granddaughter fell and hit her head and knees after getting her shoe caught on a raised edge of the pavement stone. This needs to be repaired as a lot of children use this pavement to go to school.

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 11:21, Monday 10 January 2022

  • Photo attached

    Posted anonymously at 12:09, Monday 10 January 2022

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 12:50, Tuesday 11 January 2022

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 05:41, Tuesday 25 January 2022

  • The pavement has not been fixed. How long do the contractors need to fix this?

    State changed to: Open

    Posted anonymously at 11:36, Monday 7 February 2022
    Still open, via questionnaire

  • Further works are necessary to resolve the issue and have been scheduled for action.

    State changed to: In progress

    Posted by Bromley Council at 09:49, Wednesday 23 February 2022

  • Still open, via questionnaire, 17:31, Monday 7 March 2022

  • No action has been taken on this pavement. The issue needs to be resolved. It was notified two months ago nothing has happened apart from paint that showed the problem.

    Posted anonymously at 17:35, Monday 7 March 2022

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 10:19, Monday 28 March 2022

  • The issue has been re-attended and additional works completed. If the issue re-occurs please re-report via: https://fix.bromley.gov.uk

    State changed to: Fixed

    Posted by Bromley Council at 10:22, Wednesday 13 April 2022

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