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Newly planted Magnolia, supports snapped in wind

Reported via desktop in the Public Trees category anonymously at 09:01, Monday 21 February 2022

Sent to Bromley Council less than a minute later

This recently planted Magnolia has had its bamboo stake snapped and straps ripped in the wind. It is just about surviving now with makeshift supports made by residents using duck tape, cable-ties and several bamboo canes tied together. Its location is outside number 65 Harwood Avenue.

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 09:02, Monday 21 February 2022

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 11:14, Monday 21 February 2022

  • Someone has removed the 3 bamboo canes i tied together which were holding the Magnolia upright, but strangely they have not replaced the original bamboo stake which is broken (as pictured) and is not capable of supporting the tree even when there is no wind. Is someone coming back to replace the original stake and please could they also return the 3 new bamboo stakes i had supported the tree with (60 Harwood Avenue).

    Posted anonymously at 16:29, Friday 4 March 2022

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 10:06, Thursday 10 March 2022

  • Why has the status of this been changed to 'completed' when the problem above has not been addressed?

    Posted anonymously at 11:32, Thursday 10 March 2022

  • My apologies, the contractor has been notified to rectify the planting supports supplied which is in hand to be completed. Thank you for your patience whilst we work to resolve your enquiry.

    State changed to: In progress

    Posted by Bromley Council at 10:54, Friday 11 March 2022

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    Posted by Bromley Council at 10:56, Friday 11 March 2022

  • Still open, via questionnaire, 11:51, Monday 21 March 2022

  • The contractor did not turn up to rectify this, the original stake has completely snapped and now the Magnolia tree is as per the latest picture. Why are the contractors not trained to properly stake trees? This is the second Magnolia that this has happened to. The first tree had no support and the second one had inadequate support. Despite this being reported and chased several times, the only thing they managed to do was remove the bamboo canes that were put in place by residents to support the tree until a new stake was fitted.

    Posted anonymously at 12:16, Friday 8 April 2022

  • Thank you for your patience whilst we work to resolve your issue.

    Posted by Bromley Council at 16:15, Tuesday 10 May 2022

  • The contractor has still not turned up to support this tree properly. It is now being held up by cable installed by residents as a temporary fix.

    Posted anonymously at 14:37, Wednesday 18 May 2022

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 18:22, Tuesday 7 June 2022

  • No action has been taken. The tree has not had its support replaced. Please see photo.

    Posted anonymously at 10:20, Wednesday 8 June 2022

  • Thank you for your continued patience whilst we work to resolve your issue.

    State changed to: In progress

    Posted by Bromley Council at 13:34, Wednesday 22 June 2022

  • We have investigated this report and have made contact with the report originator to outline further details. This report is now closed on FixMyStreet.

    State changed to: No further action

    Posted by Bromley Council at 10:58, Friday 24 June 2022

  • Our contractor has taken appropriate action.

    State changed to: Closed

    Posted by Bromley Council at 11:01, Friday 24 June 2022

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