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Water drainage area leveling problem

Reported via desktop in the Road, Pavement and PROW Issues category anonymously at 11:22, Thursday 31 March 2022

Sent to Bromley Council less than a minute later

Hi there, As you can see on the photos this water drainage areas has damaged and there is massive leveling problem due to wear out. Every bus or truck passing shaking our building massively and we started seeing some cracks on the interior walls. also this water drains are full blocked and useless. We have little kids and in every shake the little children get scared.. Please help us with this as soon as possible, this is became huge problem in our house because it's happening approximately every 5 minutes... Really thank you in advance!

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  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: fixservices

    State changed to: In progress

    Posted by Bromley Council at 11:23, Thursday 31 March 2022

  • Is this still investigating? We haven't received any answer or action about this matter and this problem still continue massively.

    Posted anonymously at 08:37, Sunday 3 April 2022

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 10:28, Wednesday 6 April 2022

  • It's been more then 20 days but nothing change in our street about the issue. I received this answer above 15 days ago but no one came and solve the problem. This is quite urgent matter. Please we need an action asap. Thank you,

    Posted anonymously at 12:37, Thursday 21 April 2022

  • As outlined at: fixservices please allow up to 35 days for remedial works to be undertaken.

    Jobs to repair highway defects are raised on timescales according to the priority and risk of the defect. However, dependent upon the cause and nature of the issue time frames for a response can vary so please allow up to 35 calendar days for works to be undertaken. More information can be found on our Road and Pavement Defect Environmental Service Aims at: info/ 200119/ customer_services/ 921/ environmental_services_aims/ 17

    Posted by Bromley Council at 12:43, Thursday 21 April 2022

  • Still open, via questionnaire, 11:32, Thursday 28 April 2022

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 09:01, Wednesday 11 May 2022

  • Still open, via questionnaire, 11:14, Saturday 28 May 2022

  • They fix the one side of the road but no one came back to fix other part. This issue is on the both side of the road. So this vibrations still going on. It's helped %50 but as I said other side still didn't repaired. Damaged area clearly seeing in the red marked zone. Please take an action as soon as possible to complete this leftover works. Thank you!

    State changed to: Open

    Posted anonymously at 11:28, Saturday 28 May 2022

  • Anyone received this message? Thank you!

    Posted anonymously at 07:24, Monday 6 June 2022

  • Our contractor has been notified to take the appropriate action.

    State changed to: In progress

    Posted by Bromley Council at 12:05, Thursday 9 June 2022

  • A new job has been raised near the bus stop by Versailles Road. This is due to commence in July. Thank you for your patience.

    Posted by Bromley Council at 12:08, Thursday 16 June 2022

  • Work is due to be completed in July. Thank you for your patience.

    Posted by Bromley Council at 17:42, Tuesday 21 June 2022

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