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Barrier was incorrect height

Reported via desktop in the Road, Pavement and PROW Issues category anonymously at 13:52, Wednesday 11 May 2022

Sent to Bromley Council less than a minute later

The barrier to enter Jubilee has been adjusted but the height was incorrect after the abandoned car and car fire last November. BUT my car roof was damaged due to the barrier being at the incorrect height, I have reported this to the council and have spoken to Sutton Council who deal with your insurance claims. Nobody has come back to me to assist with the repair of my roof which had someone checked the barrier this wouldn’t have happened. I would like some assistance with repairing the damage to my car.

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 13:53, Wednesday 11 May 2022

  • We are continuing to investigate and working to resolve this report

    Posted by Bromley Council at 14:40, Thursday 12 May 2022

  • We have investigated this report and have made contact with the report originator to outline further details. This report is now closed on FixMyStreet.

    State changed to: No further action

    Posted by Bromley Council at 09:04, Monday 20 June 2022

  • Who do I speak to about the damage to my car? This has been going on for six months, bromley council need to accept responsibility for the damage as they failed to maintain the barrier at the correct height. This is not FIXED

    Posted anonymously at 16:21, Monday 20 June 2022

  • Any request for compensation relating to an issue on a Bromley maintained asset must be processed via an insurance claim process. Bromley currently have a shared Insurance Service with Sutton Council and an online claim form can be completed and submitted via Sutton’s website: https://www.sutton.gov.uk/ info/ 200436/ customer_services/ 1146/ insurance_service/ 2

    If you have already submitted a claim or made contact with the Insurance Team you can follow up directly with them via: insurance@bromley.gov.uk

    Posted by Bromley Council at 16:29, Tuesday 21 June 2022

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