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Water meter lid is missing

Reported via Android in the Road, Pavement and PROW Issues category anonymously at 08:45, Monday 16 May 2022

Sent to Bromley Council less than a minute later

Outside n37 water meter well is missing a cover and is creating a trip hazard

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 08:45, Monday 16 May 2022

  • We have investigated this report and found the issue to be the responsibility of Thames Water. We have therefore referred the enquiry to Thames Water. Future issues with Thames Water infrastructure can be reported directly to Thames Water via: http://www.thameswater.co.uk/ 16266.htm

    State changed to: third party responsibility

    Posted by Bromley Council at 11:37, Tuesday 17 May 2022

  • Can you please keep the report open until it is resolved, regardless of the responsibility

    Posted anonymously at 13:03, Tuesday 17 May 2022

  • The safety of public footpaths is the responsibility of the council. A child can easily get injured with foot stuck in a water meter well. If it cannot be immediately resolved, please mark the hazard with a traffic cone.

    State changed to: Open

    Posted anonymously at 13:09, Tuesday 17 May 2022

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 17:06, Tuesday 24 May 2022

  • Passed to the enforcement team

    State changed to: Open

    Posted by Bromley Council at 17:08, Tuesday 24 May 2022

  • We have investigated this report and found the issue to be the responsibility of Thames Water. We have therefore referred the enquiry to Thames Water. Future issues with Thames Water infrastructure can be reported directly to Thames Water via: http://www.thameswater.co.uk/ 16266.htm

    State changed to: third party responsibility

    Posted by Bromley Council at 10:42, Wednesday 25 May 2022

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