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Dangerously uneven pavement.

Reported via mobile in the Road, Pavement and PROW Issues category anonymously at 10:05, Tuesday 17 May 2022

Sent to Bromley Council less than a minute later

Yesterday, 16/5/22 at the junction of Shortlands Road and Valley Road I tripped on a dangerously uneven and fell heavily, damaging my jeans and wristwatch and injuring my knee, writs, shoulder and neck. The issue is extremely clear to see.

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 10:07, Tuesday 17 May 2022

  • We are continuing to investigate and working to resolve this report

    Posted by Bromley Council at 14:51, Wednesday 18 May 2022

  • We have investigated this report and found it to be the responsibility of Virgin Media. We have therefore referred the enquiry to Virgin Media. Please note issues regarding Virgin Media assets including green cabinet boxes can be reported directly to Virgin Media via: cabinet.plant@virginmedia.co.uk

    State changed to: third party responsibility

    Posted by Bromley Council at 12:59, Monday 23 May 2022

  • How is this a matter for Virgin. The issue is in the middle of the pavement and remains a dangerous trip hazard which has caus d me personal injury and damage to jeans and my Swatch.

    Posted anonymously at 20:04, Monday 23 May 2022

  • Thank you for your update. We initially inspected the area once we received your report. In the absence of any photographic evidence we forwarded this report to Virgin Media as they are responsible for their highway covers and we noted two covers belonging to them causing a possible trip hazard. Based the photographs we now have we believe this cover may belong to UK Power and we will advise them that there is a trip hazard due to this sunken cover.

    Posted by Bromley Council at 11:40, Wednesday 8 June 2022

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