COMPLAINT: FAILED repair to dislodged kerbstones
Reported via desktop in the Road, Pavement and PROW Issues category anonymously at 11:35, Saturday 21 May 2022
Sent to Bromley Council less than a minute later
Please record and confirm this as a FORMAL COMPLAINT. Please ensure that this is brought to the attention of the contract monitoring officer and assistant director as well as the “less than satisfactory” (and that’s a euphemism.....) contractor.
I will send copy to the Director, Mr Colin Brand, the Leader of the Council and the new Portfolio Holder.
I am FED UP with the POOR/UTTERLY UNACCEPTABLE quality of these, so called, repairs.....and having to WASTE my time repeatedly reporting them....
As per attached 7am Saturday 21 May photos....
Location is Church Row near north entrance to church yard of St Nicholas’s church.
Updates
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Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices
State changed to: In progress
Posted by Bromley Council
at 11:36, Saturday 21 May 2022
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Our contractor has been notified to take the appropriate action.
Posted by Bromley Council
at 15:29, Monday 23 May 2022
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Still NOT fixed as at 10am Saturday 18 June.....
Posted anonymously at 13:57, Saturday 18 June 2022
Still open, via questionnaire