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Damaged/missing paving step

Reported via desktop in the Pavement Defect category anonymously at 16:29, Friday 27 May 2022

Sent to Bromley Council less than a minute later

Location:- Latham Close, Biggin Hill - Steps in front of No10. Step previous repair lasted two weeks. Now completely loose and slab moved to the side to prevent causing fall. Originally loose/not supported and moved underfoot when weight placed on it. Liable to cause a fall.

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 16:29, Friday 27 May 2022

  • We have investigated this report and believe no further action is required at this time. The issue may be below our investigatory levels or may no longer be present. If this problem persists, please provide further comments to the report.

    State changed to: No further action

    Posted by Bromley Council at 10:05, Monday 30 May 2022

  • Hi - I have received the updated report showing no further action required but the paving slab has not been replaced although it and its location appear to have been marked with paint. Just want to make sure that this issue is a work in progress.

    State changed to: Open

    Posted anonymously at 10:14, Monday 30 May 2022

  • Post update 30/05/2022 the marked paving slab/step has not been repaired.

    Posted anonymously at 11:42, Monday 6 June 2022

  • We are continuing to investigate and working to resolve this report

    State changed to: In progress

    Posted by Bromley Council at 12:01, Friday 10 June 2022

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 10:01, Wednesday 15 June 2022

  • Hi Post repair it appears the slab was displaced by someone using the steps shortly after repair. I assume that the slab was then placed at the bottom of the steps by someone as it had become loose and dangerous. Can I suggest as these steps are heavily used that post repair they are blocked off (with repair signage) temporarily to allow cement/mortar to set. Otherwise I think the same outcome is going to repeatably occur to everybody's frustration (yours and mine).

    State changed to: Open

    Posted anonymously at 11:36, Wednesday 15 June 2022

  • We are continuing to investigate and working to resolve this report

    State changed to: In progress

    Posted by Bromley Council at 15:59, Wednesday 22 June 2022

  • After several attempts by yourselves to fix this step it is again moved out of place. Several residence have nearly suffered injury - trip/fall hazard.

    Please repair properly for the long term.

    Posted anonymously at 16:48, Thursday 23 June 2022

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 08:39, Friday 24 June 2022

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