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Tree requires pruning

Reported via desktop in the Tree Requires Pruning category anonymously at 16:39, Friday 10 June 2022

Sent to Bromley Council less than a minute later

Email received at CSC 10.06.22 at 13.15 wondered if you could help I have not long moved into a permanent house from the council 247 keedonwood road Br14qw Bromley. Now I am trying to get my garden done for my toddler as he has never had a garden as we lived in flats I have been storing his bikes , scooters, trampoline goal and he did have a outdoor play house all outside in my garden. I have emailed the council and made reports of a tree that is overgrown so bad it’s taller than my house and is so overhanging my area that I’ve told them that basically this tree is dropping all black sag (sticky substance over my sons toys and outdoor play equipment the play house we had to throw due to it being ruined and not only that part of the tree fell onto his play house and was no longer useable. He’s trampoline is full of black sticky substance from this tree , he’s bike is the same and his scooter and fabric goal. I am due to get artificial grass soon as grass doesn’t grow on that area so my son can finally have a garden he can enjoy but we are unable to buy this nor can he play outside as the tree is not only really out of control overgrown and if that was to ever fall onto the house it would kill somebody and the house was not be liveable but it’s leaving black sticky substance on our outdoor belongings and ruining my sons outdoor toys. I’ve complained to Bromley council as was informed the tree is Bromley council and don’t this numerous times to ever take the tree down completly or cut this so it’s not at the dangerous height it is and doesn’t continue to ruin my sons toys. The tree opposite my house is completly the same one has been completly taken down and the other tree next to it has been completly cut to a manageable

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 16:39, Friday 10 June 2022

  • We are continuing to investigate and working to resolve this report

    Posted by Bromley Council at 10:18, Friday 24 June 2022

  • Resident has called back as hadn't heard anything about the investigation and was hoping for an update.

    Posted anonymously at 11:25, Monday 27 June 2022

  • Hi I’ve still had no response could I please have a update as when can my son play in his garden we cannot even lay artificial grass down for my son to play there due to this and the black substance that comes off the tree and what if another brand falls

    Posted anonymously at 09:48, Wednesday 29 June 2022

  • Resident has called back to advise not heard anything from the original report made on 10/6/2022. Please can we provide an update.

    Posted anonymously at 14:41, Tuesday 5 July 2022

  • Still no one came to look

    Posted anonymously at 11:58, Thursday 7 July 2022

  • Somebody did attend Friday to look at the tree but still nothing has been done regarding this i have been reporting for months but it finally was getting investigated on 10th June and still nothing as you can imagine I cannot finish my garden until something is done regarding this.

    Posted anonymously at 09:27, Tuesday 12 July 2022

  • Resident has called back to advise not heard anything from the original report made on 10/6/2022. Someone attend the address on 08/07/2022 but resident still hasn't had an update of what will be happening Please can we provide an update.

    Posted anonymously at 09:26, Thursday 14 July 2022

  • Hi, still no response it’s been 6 weeks since I reported this my son hasn’t been able to go in his garden still we was planning on doing the garden for him so he can play but he still cannot go out there not with the black sticky sap and most of his toys getting ruined it’s been so hot and still unable to go outside it’s ridiculous this tree needs to be reduced in height and cut then at least I can manage it myself without having to constantly message Bromley I have been in contact with the locks np aswell and have given it until next week for me to receive a update I would really appreciate it if someone could at least give me a update so I know what’s being done and when thank you

    Posted anonymously at 12:02, Wednesday 20 July 2022

  • Hi, still no response it’s been 6 weeks since I reported this my son hasn’t been able to go in his garden still we was planning on doing the garden for him so he can play but he still cannot go out there not with the black sticky sap and most of his toys getting ruined it’s been so hot and still unable to go outside it’s ridiculous this tree needs to be reduced in height and cut then at least I can manage it myself without having to constantly message Bromley I have been in contact with the locks np aswell and have given it until next week for me to receive a update I would really appreciate it if someone could at least give me a update so I know what’s being done and when thank you

    Posted anonymously at 12:03, Wednesday 20 July 2022

  • Urgent resident has called back as has had no response since reporting on 10th June can it please be looked into urgently and resident advised.

    Posted anonymously at 13:55, Wednesday 27 July 2022

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 16:49, Wednesday 27 July 2022

  • So does this mean someone is coming to cut or take it all down

    Posted anonymously at 11:22, Thursday 28 July 2022

  • Hi could you tell me when the tree is being done as my garden is still on hold

    Posted anonymously at 12:00, Thursday 4 August 2022

  • This tree is not being cut down. any dead branches will be removed and the trees crown lifted by 6m. Our contractors have the work and it will be done ASAP. Thank you

    Posted by Bromley Council at 11:07, Wednesday 10 August 2022

  • This tree is not being cut down. any dead branches will be removed and the trees crown lifted by 6m. Our contractors have the work and it will be done ASAP. Thank you

    Posted by Bromley Council at 11:07, Wednesday 10 August 2022

  • Thank you so much for getting back to me that's perfect

    Posted anonymously at 14:26, Wednesday 10 August 2022

  • Hi sorry to message again but do you have a date this is going to be done so I can start getting my garden plans sorted

    Posted anonymously at 15:53, Thursday 11 August 2022

  • I am sorry it is not possible to give individual time frames for completion of works for individual trees given we are within summer which is our busiest period and that we have over 39,000 street trees, the contractor will carry out the works as soon as possible.

    Posted by Bromley Council at 09:09, Friday 12 August 2022

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 16:31, Monday 22 August 2022

  • No it hasn’t they have cut the wrong tree

    Posted anonymously at 14:40, Thursday 25 August 2022

  • This tree will be re-inspected. Tree works have been paid for. Thank you for letting us know.

    State changed to: In progress

    Posted by Bromley Council at 10:41, Tuesday 30 August 2022

  • When is this going to be cut

    Posted anonymously at 02:34, Monday 5 September 2022

  • Hi any updates regarding when the tree is being cut as they come and cut the wrong tree and I’m still waiting for them to do mine

    Posted anonymously at 10:13, Thursday 8 September 2022

  • Still no update on the tree I would of thought this would of been cut now since I reported this originally on 10th June and then they came and cut wrong tree could I have a update please

    Posted anonymously at 07:38, Tuesday 13 September 2022

  • Thank you for your comments which have been passed onto the officer investigating your claim to look into, they will reply in due course.

    Posted by Bromley Council at 13:20, Friday 16 September 2022

  • The tree that was worked on did need making safe. However The tree you have spoken about should have been done to. We have contacted our contractors to resolve this ASAP.

    Thank you

    Posted by Bromley Council at 12:44, Tuesday 20 September 2022

  • The tree that was worked on did need making safe. However The tree you have spoken about should have been done to. We have contacted our contractors to resolve this ASAP.

    Thank you

    Posted by Bromley Council at 12:44, Tuesday 20 September 2022

  • Have you got update when this will be done

    Posted anonymously at 17:25, Thursday 22 September 2022

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