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Ravenscraig House - Paper collection repeatedly missed

Reported via desktop in the Street Cleansing and Litter category anonymously at 14:15, Friday 17 June 2022

Sent to Bromley Council less than a minute later

4no.bins outside bin store and one inside have not been collected for at least the last two collections. The bins are now overflowing. The bin men only empty the two paper bins beneath Lydford House under-croft. Unable to report this via the usual route as I am a Lydford House resident and not Ravenscraig. However, as our bin store is out of use awaiting repair, we share the bin store with Ravenscraig. Formal complaint made previously but was ignored.

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 14:15, Friday 17 June 2022

  • This report has been passed on to Veolia and the recycling Environment Manager to investigate. Your request made directly to Veolia on the 15th June resulted in another crew attending the flats but due to the excess loose cardboard they advised that poor waste presentation had prevented collection.

    Posted by Bromley Council at 10:55, Monday 20 June 2022

  • Issues such as missed collections, ordering of recycling containers or applying for garden waste collection should be submitted online via: http://www.bromley.gov.uk/ info/ 200084/ wastenews This report is now closed on FixMyStreet.

    State changed to: Internal referral

    Posted by Bromley Council at 10:56, Monday 20 June 2022

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