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Rat problem due to constantly overflowing bins.

Reported via desktop in the Street Cleansing and Litter category anonymously at 10:27, Friday 1 July 2022

Sent to Bromley Council less than a minute later

There is a rat problem in and around the area of these bins. i now see rats and mice everyday and a rat entered our house last week as the back door was open which really frightened my wife and young daughter. these bins are constantly overflowing and the smell is revolting. i did make a complaint early this week and asked for bins to be emptied and traps to be laid but i have yet to of received a response and the problems is getting worse which is unacceptable and very disappointing that no-one has been sent to at least empty these over flowing bins! we dont want to leave our back door open due to the infestation which is very difficult especially during hot weather.

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 10:28, Friday 1 July 2022

  • Resident called to chase, as rats coming in to house, states bins not suitable for purpose, he would like these bins moving away from his house.

    Posted anonymously at 10:39, Friday 1 July 2022

  • We are continuing to investigate and working to resolve this report

    Posted by Bromley Council at 15:05, Wednesday 6 July 2022

  • Thank you for you report. The refuse containers provided by Bromley Council are for the provision of waste containment for the flats above shops. We will assess the capacity here further and ascertain why there appear to be overflowing on occasion. Collections have been taking place on schedule in recent weeks. All businesses using this rear courtyard will also be visited to ensure they have suitable commercial waste measures in place and are not using the containers intended for household use. In terms of any pest control, this location is not on LBB land, so the onus for effective pest prevention would be on the landowner to provide. If the landowner is not known, it is possible to log an environmental health report for an assessment to occur. This can be done by emailing ehts.customer@bromley.gov.uk. Any missed domestic refuse collections can be reported via email also to wasteadvisor@bromley.gov.uk. Kind regards. LBB Senior Neighbourhood Officer. 1/8/22

    Posted by Bromley Council at 16:58, Monday 1 August 2022

  • Thank you for using FixMyStreet to report your concerns to Bromley.

    State changed to: No further action

    Posted by Bromley Council at 17:00, Monday 1 August 2022

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