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Lifting pavement and front path

Reported via desktop in the Tree roots lifting pavement category by Barry Mellish at 16:32, Tue 5 July 2022

Sent to Bromley Council less than a minute later

In recent months the tree roots of the tree outside 19 Murray Avenue have been causing the pavement to lift. This has become worse in recent weeks, it is also causing the front path of 19 Murray Avenue to crack and become distorted.

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 16:33, Tue 5 July 2022

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 12:19, Thu 7 July 2022

  • The contractor has been chased for the completion of the repairs but they are waiting for a tree officer to arrange trimming of the tree roots. Thank you for your patience.

    Posted by Bromley Council at 11:40, Tue 16 August 2022

  • As mentioned in my original post our front path has also been affected by the tree roots. Will this be fixed at the same time?

    Posted anonymously at 13:40, Tue 16 August 2022

  • If you believe a Council-maintained tree is causing damage to your property you will need to complete a claim form. Bromley currently have a shared Insurance Service with Sutton Council and an online claim form can be completed and submitted via Sutton’s website: https://www.sutton.gov.uk/ info/ 200436/ customer_services/ 1146/ insurance_service/ 2

    Posted by Bromley Council at 19:51, Tue 16 August 2022

  • I have registered the damage to our front path as an insurance claim but have not heard anything since other than an acknowledgment.

    Posted by Barry Mellish at 08:20, Wed 28 September 2022

  • Information relating to a submitted claim can be requested from our Insurance Team at: insurance@bromley.gov.uk

    Posted by Bromley Council at 09:12, Wed 28 September 2022

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 08:55, Mon 3 October 2022

This report is now closed to updates. You can make a new report in the same location.