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Tree roots damaging my drive and the tree interferes with my telephone line and blocks daylight into my home

Reported via mobile in the Tree Requires Pruning category anonymously at 18:49, Tuesday 26 July 2022

Sent to Bromley Council less than a minute later

Tree outside my house 25 Downs Avenue blocks daylight, interferes with my phone line from telegraph pole to my house and is causing my drive to rise

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  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: fixservices

    State changed to: In progress

    Posted by Bromley Council at 18:51, Tuesday 26 July 2022

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 11:30, Wednesday 3 August 2022

  • Thank you for your enquiry. Works are raised to crown reduce the tree which are in hand to be completed by the contractor under our standard 28 days time frame. Please note, in line with the Bromley tree strategy; downloads/ file/ 3334/ tree_management_strategy_2016-2020), I am sorry to say under British law you do not have a right to light and we do not prune trees for overhead cables, under the service agreement made by the provider of that service, they are required to maintain their network of overhead cables and have specialist teams to undertake works which may involve temporary disconnection of service. If you are concerned that the tree is causing damage to your property, the London Borough of Sutton handles our tree damage related claims, a claim form is available from: • Claiming compensation, London Borough of Sutton website

    Posted by Bromley Council at 11:42, Wednesday 3 August 2022

  • Thank you for your patience whilst we try and resolve this issue.

    Posted by Bromley Council at 11:34, Thursday 8 September 2022

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 11:18, Monday 17 October 2022

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