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Metal protruding on edge of island

Reported via desktop in the Pavement Defect category anonymously at 14:12, Thursday 28 July 2022

Sent to Bromley Council less than a minute later

On Saturday 23rd July I was on Tylney Road taking a right turn onto Widmore Road (A222). Upon taking this right turn I suddenly heard a hissing sound and found both the right rear and driver side tyres had been slashed. We found on the side of the island that there was a huge piece of metal sticking out of the island and this lead to the slashing of my tyres.

The postcode is BR1 2RG.

I was in the car with my very elderly mother in law and my two daughters for 2 hours waiting for tyres to be brought to me as it was Saturday evening and all local emergency tyre shops were closed. The cost of the tyres and the call out came to £340. Since this occurred due to the unkempt nature of this island, with a large piece of sharp metal protruding from the island it is only fair that I am compensated for this expense.

As we were waiting for our tyres to be fixed another individual also damaged the body of their vehicle on this same piece of metal on the island. In just 2 hours two cars were damaged, which is shocking so this ought to be fixed as soon as possible as it will only continue to cause damage.

We would like to be compensated of the £340.

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 14:13, Thursday 28 July 2022

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 15:14, Thursday 28 July 2022

  • I was driving in Bromley last night at 21.20 and made a right turn out of Tylney Road onto Widmore Road. When passing the traffic island which is still not fixed or sufficiently lit, I caught the jagged edge of the island and both my front and rear driver's side tyres were immediately deflated rendering the car undriveable. The cost for new tyres and roadside assistance was £174.98. Not to mention the jolt of collision caused neck and head pain and lightheadedness. I would also like to request compensation.

    Posted anonymously at 11:27, Friday 19 August 2022

  • Any request for compensation relating to an issue on a Bromley maintained highway must be processed via an insurance claim process. Bromley currently have a shared Insurance Service with Sutton Council and an online claim form can be completed and submitted via Sutton’s website: https://www.sutton.gov.uk/ info/ 200436/ customer_services/ 1146/ insurance_service/ 2

    Posted by Bromley Council at 11:42, Friday 19 August 2022

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 15:18, Friday 30 September 2022

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