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Burst water pipe

Reported via desktop in the Road Defect category anonymously at 09:04, Friday 16 September 2022

Sent to Bromley Council less than a minute later

The water is coming trough into the road again. In a similar place as before. Not spurting out but quite a bit of water over the road and likely to be damaging the tarmac again.

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 09:05, Friday 16 September 2022

  • We have investigated this report and found the issue to be the responsibility of Thames Water. We have therefore referred the enquiry to Thames Water. Future issues with Thames Water infrastructure can be reported directly to Thames Water via: http://www.thameswater.co.uk/ 16266.htm

    State changed to: third party responsibility

    Posted by Bromley Council at 09:32, Friday 16 September 2022

  • I would like to report an accident while I was crossing Rectory Road just up from the leak, yesterday 21/9/22 in the afternoon at the island, loss my footing due to the grease road thanks to water tracks from the leak as the cars travel up to station. I land on my knee, hands and my left side. Luckly a car driver stopped to see if I was ok. It took me a while to get a grip on road surface to get up. Today 22/9/22, about 2.30pm I went to get some pictures, traffic light where in operation at the end of Blakeney and Thames contractors were working on the leak. I went up to the crossing and found a pothole, but nearer the crossing a patch which seem worn and uneven due constant use. I took some pictures (as attached) to show you.

    Please can the road surface be look at and made good. I look forward to receiving your response.

    Posted anonymously at 15:18, Thursday 22 September 2022

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 12:45, Tuesday 4 October 2022

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 13:00, Tuesday 4 October 2022

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 11:52, Wednesday 9 November 2022

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