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Massive trip hazard which has still not been repaired.

Reported via desktop in the Pavement Defect category anonymously at 13:50, Sunday 18 September 2022

Sent to Bromley Council less than a minute later

This trip hazard has been present for at least a year. In August 2022 I tripped and broke my foot. I am currently trying to claim compensation from Bromley Council yet they are refusing all liability. If Bromely Council are not liable then who is? And still these defects have not been dealt with.

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 13:51, Sunday 18 September 2022

  • To help us action and resolve this issue please could further information be provided as comments to this report. For example information such as a house number or street light column number can greatly help us to correctly identify the location while further details such as the nature and scale of an issue (especially dumped rubbish) assists us co-ordinating an appropriate response.

    State changed to: No further action

    Posted by Bromley Council at 13:30, Tuesday 20 September 2022

  • The accident occurred at the end of Groveland Road turning in from Croydon Road. It is the part where there is a long stretch of fencing on the left of the pavemnet and a massive trip hazard on the right of the pavemnet. This caused me to fall and break my foot last August. I have been trying to claim compensation yet surprise surprise Bromley are denying all liability. I am quite happy to meet with an inspector at the site which has still not been actioned and remains a hazard. My photoraphic evidence is attached.

    Posted anonymously at 09:15, Thursday 22 September 2022

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 13:33, Thursday 22 September 2022

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 14:10, Friday 23 September 2022

  • The location has been reinspected and while the affected area has not been assessed to currently present as a safety defect with the paving slabs below our investigatory levels and the affected area of tarmac off the walking line, works have been raised here to ensure it does not exceed the Investigatory levels due to further tree root growth before the next scheduled safety inspection, and can be completed at the same time as adjacent kerb works.

    Posted by Bromley Council at 17:19, Friday 23 September 2022

  • I presume that the defect was measured? I am amazed to hear that despite being over 2.5cm this is not considered a trip hazard. Could you please peovide me with the measurements taken at the time for you to come to the conclusion that this is not a dangerous trip hazard. Obviously it is and was a year ago when I broke my foot!

    Posted anonymously at 11:24, Monday 26 September 2022

  • Any correspondence/discussion regarding a claim with Bromley Council should be directly via our Insurance Team: insurance@bromley.gov.uk

    Posted by Bromley Council at 10:46, Wednesday 12 October 2022

  • Further works are necessary to resolve the issue and have been scheduled for action.

    Posted by Bromley Council at 12:40, Tuesday 18 October 2022

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 11:13, Tuesday 8 November 2022

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