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Street Workers

Reported via desktop in the Pavement Defect category anonymously at 14:48, Tuesday 27 September 2022

Sent to Bromley Council less than a minute later

Email Received by CSC 26/09 19:11

Please give brief details of your complaint or compliment below:: Me and my family were woken up this morning (26/09/2022). There were workers on the pavement outside 40 High Street Beckenham (right below our flat window). They were cutting with a petrol saw at 4:30am!! I opened the window and there was dust going everywhere so they obviously weren't using dust suppression bottles either. For what reason are these workers allowed to use petrol saws at this time in the morning in a residential area? Are permits being granted with permission to work so loudly at this time? The barriers had been left up for the past few days so it wasn't a case of emergency works.

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  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: fixservices

    State changed to: In progress

    Posted by Bromley Council at 14:50, Tuesday 27 September 2022

  • We have been in contact with Thames water and the reinstatement team the repair was carried out in the day SQS required out of hour work for the reinstatement to be carried out. we apologies for the inconvenience caused while the reinstatement was being carried out by the Thames water reinstatement team. We have advised Thames water that in future this will need to be discussed before being carried out.

    Posted by Bromley Council at 14:26, Wednesday 28 September 2022

  • We have investigated this report and have made contact with the report originator to outline further details. This report is now closed on FixMyStreet.

    State changed to: No further action

    Posted by Bromley Council at 14:27, Wednesday 28 September 2022

  • Can you please let me know for what reasons the reinstatement needed to be carried out ‘out of hours’?

    Posted anonymously at 14:41, Wednesday 28 September 2022

  • Thames water have advised the reinstatement was done out of hours due to the footfall being to heavy for them to carry out the reinstatement during the day. we advised Thames water that they need to seek agreement to carry out works out of hours unless its emergency works. once again please accept our apologies for the inconvenience this has caused you.

    Posted by Bromley Council at 10:50, Friday 30 September 2022

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