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Water on road surface: no sign of any Thames Water repair work....

Reported via desktop in the Road Defect category anonymously at 09:38, Thursday 29 September 2022

Sent to Bromley Council less than a minute later

Photo attached taken 8am Thursday 29 September....

Per Chislehurst Matters:

‘Chislehurst Matters 1 d · Lower Camden – Thames Water have confirmed that they will be starting repairs here tomorrow (Wednesday 28/09). They are expecting the works to be managed under temporary signals initially, but will keep us posted if this changes to a road closure.’

When will Thames Water be undertaking these repair works?

Will they be fined for failing to undertake timely repair and (likely) damage to the public highway given householders face fines for using hosepipes....?

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 09:39, Thursday 29 September 2022

  • We have investigated this report and found the issue to be the responsibility of Thames Water. We have therefore referred the enquiry to Thames Water. Future issues with Thames Water infrastructure can be reported directly to Thames Water via: http://www.thameswater.co.uk/ 16266.htm

    State changed to: third party responsibility

    Posted by Bromley Council at 11:58, Thursday 29 September 2022

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