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Tree needs pruning urgently before it damages my phone line!

Reported via desktop in the Tree Requires Pruning category anonymously at 12:57, Tue 18 October 2022

Sent to Bromley Council less than a minute later

Tree needs pruning urgently before it damages my phone line! It already obscures the street light but know it's growing over the phone lines & will cause damage if we get any wind!

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 12:57, Tue 18 October 2022

  • To help us action and resolve this issue please could further information be provided as comments to this report. For example information such as a house number or street light column number can greatly help us to correctly identify the location while further details such as the nature and scale of an issue (especially dumped rubbish) assists us co-ordinating an appropriate response.

    State changed to: No further action

    Posted by Bromley Council at 12:40, Mon 31 October 2022

  • Photo of this report zoom

    You asked for the pole number which I have attached in a photo. It is opposite 2 St. Blaise Ave. I took a video when we had heavy wind last week showing how risky the potential damage was becoming but this page won’t let me upload it.

    Posted anonymously at 15:39, Mon 31 October 2022

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 15:44, Mon 31 October 2022

  • This tree has been inspected and is not considered to require remedial works at this time. The situation will be reviewed cyclically and any required action will be addressed within a future works programme.

    State changed to: No further action

    Posted by Bromley Council at 11:59, Mon 7 November 2022

  • This tree will be inspected shortly for any Health and safety issues.

    Bromley council dose not prune trees because of phone lines, You will need to contact your network provider.

    Thank you.

    State changed to: In progress

    Posted by Bromley Council at 12:00, Mon 7 November 2022

  • Thank your for your continued patience, the tree is due to be inspected for health and safety issues with an update to follow shortly.

    Posted by Bromley Council at 10:24, Tue 13 December 2022

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    Posted by Bromley Council at 12:39, Friday 20 January 2023

  • Thank you for your continued patience while we investigate this matter with an aim of resolving it as quickly as possible.

    Posted by Bromley Council at 12:39, Friday 20 January 2023

  • We are continuing to investigate and working to resolve this report

    Posted by Bromley Council at 11:40, Monday 23 January 2023

  • We have investigated this report and believe no further action is required at this time. The issue may be below our investigatory levels or may no longer be present. If this problem persists, please provide further comments to the report.

    State changed to: No further action

    Posted by Bromley Council at 11:17, Friday 3 February 2023

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