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Leaves on road and pavements

Reported via mobile in the Leafing category anonymously at 10:53, Fri 30 December 2022

Sent to Bromley Council less than a minute later

The road, sidewalk and grass borders are overfilled with leaves. This street has many mature oak trees that shed lots of leaves and acorns in summer but it is not cleared frequently enough. When the cleaning then happens, they only do the road but do not clear the sidewalks, nor the side grass borders nor the grass island between no. 29 and 48. These areas shall all be cleared at next occasion, not just the road.

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 10:54, Fri 30 December 2022

  • Hi, the cleaning machine was here yesterday but again, none of the leaves on pavements, grass and islands have been cleaned, This has not been cleaned since the autumn season started, it's all always done by residents instead. Can this please be addressed and fully cleared?

    Posted anonymously at 09:45, Friday 6 January 2023

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 14:08, Monday 16 January 2023

  • Hi, thank you for the update but if it was done, it wasn't done very well unfortunately. Please see today's photos (although getting errors uploading them so not sure they will come through). Can the street be please fully cleared of leaves? From the grass borders and island as well as road and pavement. Thanks

    State changed to: Open

    Posted anonymously at 17:22, Tuesday 24 January 2023

  • How do i upload images? It keeps throwing errors server responded with 0 code.

    Posted anonymously at 08:04, Wednesday 25 January 2023

  • Images now loaded

    Posted anonymously at 08:06, Wednesday 25 January 2023

  • Thank you for your additional comments and photos. We have passed these to our service provider to investigate and resolve asap.

    Posted by Bromley Council at 09:25, Thursday 26 January 2023

  • The issue has been re-attended and additional works completed. If the issue re-occurs please re-report via: https://fix.bromley.gov.uk

    State changed to: Fixed

    Posted by Bromley Council at 15:44, Monday 30 January 2023

  • I'm sorry but I do no understand this feedback. No one was here to attend to anything. The leaf content has not changed.

    State changed to: Open

    Posted anonymously at 11:55, Tuesday 31 January 2023

  • Sorry you have had to take the time to report this issue again. We have passed your comments to Management of our service provider to investigate and resolve asap.

    Posted by Bromley Council at 13:20, Wednesday 1 February 2023

  • Thank you.

    Posted anonymously at 11:13, Thursday 2 February 2023

  • The issue has been re-attended and additional works completed. If the issue re-occurs please re-report via: https://fix.bromley.gov.uk

    State changed to: Fixed

    Posted by Bromley Council at 15:10, Thursday 2 February 2023

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