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Noisy manhole cover with growing pothole surrounding it

Reported via desktop in the Road Defect category anonymously at 13:59, Wednesday 18 January 2023

Sent to Bromley Council less than a minute later

Pothole adjacent to manhole cover is growing in size each day. It's in a residential area and the manhole cover has become noisy as vehicles pass over it since the pothole developed. On Clock House Road, junction with Cedars Road.

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 14:00, Wednesday 18 January 2023

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 14:13, Monday 23 January 2023

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 09:22, Friday 3 February 2023

  • Although the pothole was fixed, the noisy manhole cover is now even worse. It is EXTREMELY loud when cars drive over it and wakes us up at night. The cover needs fixing please, as it is clearly loose or lopsided.

    Please send someone out asap to resolve this as it is extremely disruptive.

    Posted anonymously at 15:30, Friday 3 March 2023

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 14:06, Friday 10 March 2023

  • We have investigated this report and believe no further action is required at this time. The issue may be below our investigatory levels or may no longer be present. If this problem persists, please provide further comments to the report.

    State changed to: No further action

    Posted by Bromley Council at 08:42, Tuesday 14 March 2023

  • Hello. The problem is still present and has not been resolved. The manhole cover is still very, very loud every time a car drives over it. This was not an issue until the pothole appeared and your repairs have made the noise worse. Please re-visit the issue and spend some time there listening to the sounds as many cars drive over the manhole cover. Something is clearly loose or uneven and needs attention asap please. It is extremely disruptive and is a constant nuisance every day and every night. Please resolve and fix the manhole cover.

    Posted anonymously at 11:52, Tuesday 14 March 2023

  • We have referred your complaint to Thames Water. Unfortunately Bromley Council is not allowed to adjust their services.

    Posted by Bromley Council at 11:24, Friday 17 March 2023

  • We have investigated this report and found the issue to be the responsibility of Thames Water. We have therefore referred the enquiry to Thames Water. Future issues with Thames Water infrastructure can be reported directly to Thames Water via: https://www.thameswater.co.uk/ contact-us/ report-a-problem

    State changed to: third party responsibility

    Posted by Bromley Council at 11:28, Friday 17 March 2023

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