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Pothole causing flat tyer

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Reported via desktop in the Road Defect category anonymously at 17:18, Wednesday 25 January 2023

Sent to Bromley Council less than a minute later

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There are multiple large holes forming at the edge of the road. I was moving over to avoid on coming traffic and hit one. This caused my tyer to puncture and deflate. This is the second tyer i have punctured down this road in the past 2 months.

Please see attached picture of tyer. The tyers have cost me £70 per time.

Please advise the next actions with regards to you reimbursing me for the cost of the tyer on these 2 occasions totaling aprox £140.

I look forward to hearing from you

Updates

Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

State changed to: In progress

Posted by Bromley Council at 17:18, Wednesday 25 January 2023
Appropriate action has been taken to resolve the issue.

State changed to: Fixed

Posted by Bromley Council at 14:45, Thursday 2 February 2023
Any request for compensation relating to an issue on a Bromley maintained highway must be processed via an insurance claim process. Bromley currently have a shared Insurance Service with Sutton Council and an online claim form can be completed and submitted via Sutton’s website: https://www.sutton.gov.uk/ info/ 200436/ customer_services/ 1146/ insurance_service/ 2

Posted by Bromley Council at 11:04, Friday 3 February 2023

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