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Large pothole near the bus stop at the top of Stock hill

Reported via desktop in the Road Defect category anonymously at 19:15, Friday 27 January 2023

Sent to Bromley Council less than a minute later

On my way to work on 25/1/23 I hit the above pothole, after inspecting the tyre I noticed a bulge in the side wall so took it to a local garage who stated that it needed replacing. Can you please advise how I go about claiming for the replacement tyre? I have photos of both the damaged tyre and pothole.

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  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: fixservices

    State changed to: In progress

    Posted by Bromley Council at 19:16, Friday 27 January 2023

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 11:33, Friday 3 February 2023

  • Unfortunately I haven’t been advised on how to recover costs for new tyre. Please advise.

    Posted anonymously at 00:06, Saturday 4 February 2023

  • Any request for compensation relating to an issue on a Bromley maintained highway must be processed via an insurance claim process. Bromley currently have a shared Insurance Service with Sutton Council and an online claim form can be completed and submitted via Sutton’s website: info/ 200436/ customer_services/ 1146/ insurance_service/ 2

    Posted by Bromley Council at 19:48, Sunday 5 February 2023

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