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Large pothole

Reported via mobile in the Road Defect category anonymously at 20:24, Monday 20 February 2023

Sent to Bromley Council less than a minute later. FixMyStreet ref: 4250037.

Large pothole in road - getting bigger daily. Whole of Starts Hill Road needs resurfacing. Potholes everywhere, but this one in particular needs addressing as matter of urgency please.

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 20:25, Monday 20 February 2023

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 12:43, Wednesday 22 February 2023

  • This hole is enormous and deep and causing traffic to cross the other side of the road at times, as people try to avoid the hole

    Posted anonymously at 12:16, Thursday 2 March 2023

  • Thank you for your update, Our contractor has been requested to arrange for all outstanding repairs previously raised to be scheduled for completion as soon as possible. We apologise for the delay.

    Posted by Bromley Council at 13:36, Tuesday 7 March 2023

  • First reported on February 20, pothole still not fixed and I now have a £250 repair bill for my front wheel. Thanks a bunch Bromley Council, what do I pay my council tax for?

    Posted anonymously at 14:56, Sunday 12 March 2023

  • You can make a compensation claim against Bromley Council at www.sutton.gov.uk/-/insurance-service

    Posted anonymously at 15:50, Monday 13 March 2023

  • Any request for compensation relating to an issue on a Bromley maintained highway must be processed via an insurance claim process. Bromley currently have a shared Insurance Service with Sutton Council and an online claim form can be completed and submitted via Sutton’s website: https://www.sutton.gov.uk/ info/ 200436/ customer_services/ 1146/ insurance_service/ 2

    Posted by Bromley Council at 16:18, Monday 13 March 2023

  • When can we expect to see a resolution please?

    Posted anonymously at 20:23, Tuesday 21 March 2023

  • Questionnaire filled in by problem reporter

    State changed to: Fixed

    Posted anonymously at 08:39, Wednesday 22 March 2023

  • Thank you for your update, Additional works raised at time of inspection remain outstanding and is awaiting completion. We apologise for the delay.

    Posted by Bromley Council at 09:11, Wednesday 29 March 2023

  • Appropriate action has been taken to resolve the issue.

    Posted by Bromley Council at 09:20, Friday 31 March 2023

  • The “fix” has already failed. The hole is back. Please return and address this properly. (Original reporter update)

    Posted anonymously at 09:25, Friday 31 March 2023

  • The “fix” has already failed. The hole is back. Please return and address this properly. (Original reporter update)

    Posted anonymously at 09:25, Friday 31 March 2023

  • Thank you for your update, Appropriate action has been undertaken by our contractor to resolve this issue. We apologise for the delay.

    Posted by Bromley Council at 14:17, Thursday 13 April 2023

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