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5x blocked drains

Reported via mobile in the Blocked Drain category by Daniel Watson-Marsh at 20:22, Fri 24 February 2023

Sent to Bromley Council less than a minute later. FixMyStreet ref: 4261784.

High street. 4x path drains outside tk max and 1x road drain outside tk max all full solid. I’ve been reporting these several times over the last 6+years. I’d presume all 5 must be linked and there must be a connection issue somewhere? Please can these be attended , cleared and the connections checked.

Asset ID: 730009908

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 20:22, Fri 24 February 2023

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 14:26, Wed 8 March 2023

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 09:32, Thu 9 March 2023

  • They’ve not been attended as all still full solid!

    State changed to: Open

    Posted by Daniel Watson-Marsh at 06:04, Wed 15 March 2023

  • Pics added

    Posted by Daniel Watson-Marsh at 11:04, Wed 15 March 2023

  • More pics

    Posted by Daniel Watson-Marsh at 11:05, Wed 15 March 2023

  • More pics

    Posted by Daniel Watson-Marsh at 11:06, Wed 15 March 2023

  • Nothing done. Not even attended.

    Posted by Dan Watson-marsh at 21:01, Fri 24 March 2023

  • Nothing done. Not even attended.

    Posted by Dan Watson-marsh at 21:01, Fri 24 March 2023
    Still open, via questionnaire

  • The contractors have been requested to return and complete the job.

    Posted by Bromley Council at 09:37, Mon 27 March 2023

  • Please ensure connections are checked as this is a repeat fsult which I log probably 2-3 times a year for last couple of years!

    Posted by Dan Watson-marsh at 18:31, Wed 29 March 2023

  • Please ensure connections are checked as this is a repeat fsult which I log probably 2-3 times a year for last couple of years!

    Posted by Dan Watson-marsh at 18:42, Wed 29 March 2023

  • Nothing done!

    Posted by Dan Watson-Marsh at 06:51, Sat 22 April 2023
    Still open, via questionnaire

  • Complaint raised 101438

    Posted by dan marsh at 15:38, Wed 26 April 2023

  • Wed 26/04/2023 15:38 • Customer/reference number if you have one:: 4261784 • Please give brief details of your complaint or compliment below:: 5 drains blocked, I report these yearly so obviously a fault with pipe work. Marked as fixed on 9th March, again another lie as never attended all 5 still full solid, grills not even lifted! Still nothing done. And no communication. • What action (if any) would you like us to take?: Don’t lie, don’t mark as fixed when clearly not even attended. Check the pipes when it’s a repeat fault, use a different drain company

    Posted anonymously at 10:38, Thu 27 April 2023

  • This is a more complex job due to the high volume footfall of the public even at night - the contractors are aware of the issue and will resolve it as soon as it can be arranged.

    State changed to: In progress

    Posted by Bromley Council at 13:20, Tue 16 May 2023

  • Still nothing done. Still awaiting update from complaint

    Posted by dan marsh at 07:49, Sat 20 May 2023
    Still open, via questionnaire

  • We apologise that this has taken an age to resolve - the location of the gullies was difficult with relation to the safety of the public.

    The gullies have been cleaned and this report will now be closed.

    State changed to: Closed

    Posted by Bromley Council at 13:03, Thu 25 May 2023

  • I will inspect as you’ve lied about this location before.

    State changed to: Open

    Posted by dan marsh at 14:11, Thu 25 May 2023

  • As expected another LIE!!!! Not attended and never have been. Complaint still outstanding

    Posted by dan marsh at 10:02, Fri 26 May 2023

  • As expected another LIE!!!! Not attended and never have been. Complaint still outstanding

    Posted by dan marsh at 10:02, Fri 26 May 2023

  • As expected another LIE!!!! Not attended and never have been. Complaint still outstanding

    Posted by dan marsh at 10:02, Fri 26 May 2023

  • As expected another LIE!!!! Not attended and never have been. Complaint still outstanding

    Posted by dan marsh at 10:02, Fri 26 May 2023

  • As expected another LIE!!!! Not attended and never have been. Complaint still outstanding

    Posted by dan marsh at 10:02, Fri 26 May 2023

  • As expected another LIE!!!! Not attended and never have been. Complaint still outstanding

    Posted by dan marsh at 10:02, Fri 26 May 2023

  • As expected another LIE!!!! Not attended and never have been. Complaint still outstanding

    Posted by dan marsh at 10:02, Fri 26 May 2023

  • As expected another LIE!!!! Not attended and never have been. Complaint still outstanding

    Posted by dan marsh at 10:02, Fri 26 May 2023

  • As expected another LIE!!!! Not attended and never have been. Complaint still outstanding

    Posted by dan marsh at 10:02, Fri 26 May 2023

  • As expected another LIE!!!! Not attended and never have been. Complaint still outstanding

    Posted by dan marsh at 10:02, Fri 26 May 2023

  • Please see the photos , our records show that the contractors cleaned the gullies outside T K Maxx at 1:00am on the morning of May 21st - the gullies are small and were dug out by hand.

    State changed to: Closed

    Posted by Bromley Council at 16:09, Fri 26 May 2023

  • Hi, Nope. Not sure which gullies but not the five I’ve reported!

    State changed to: Open

    Posted by dan marsh at 17:09, Fri 26 May 2023

  • Email received at CSC 17.12.26.05.23 Hi, They have not attended the drains I have reported. I reported 5!!!! They have NOT attended the 5 reported. Kind regards Dan

    Posted anonymously at 17:27, Fri 26 May 2023

  • Another walk by today and no drain anywhere near TK max has been attended. There are more that I reported further down the high street which seem to be cleared. I’ve marked that report as fixed

    Posted by dan marsh at 20:11, Sat 27 May 2023

  • Tue 30/05/2023 11:29 Awaiting a reply and updates!

    Posted anonymously at 11:50, Wed 31 May 2023

  • The contractors will attend these gullies as soon as it can be arranged.

    Posted by Bromley Council at 13:20, Tue 13 June 2023

  • Not fixed never once attended

    Posted by dan marsh at 09:24, Sat 17 June 2023
    Still open, via questionnaire

  • The service providers have informed us that they could not access the pavement gullies with their large gully sucking vehicle and so dug them out by hand - they have been inspected and we are satisfied that they are operational. The contractors made three unsuccessful attempts to access the gully in the road and were unsuccessful each time. The gully has been added to a Forward Works programme and will be prioritised for the next cyclical cleanse. This report is closed.

    State changed to: Closed

    Posted by Bromley Council at 15:42, Fri 30 June 2023

This report is now closed to updates from the public. You can make a new report in the same location.