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High number of dangerous potholes

Reported via desktop in the Road Defect category anonymously at 16:47, Fri 3 March 2023

Sent to Bromley Council less than a minute later. FixMyStreet ref: 4280316.

Potholes in Barnet Wood Road have previously been reported ( https://fix.bromley.gov.uk/ report/ 4187551 on 30 Jan 2023), but nothing has been done to fix them yet. Yesterday morning, during my commute to work, I hit one of them to allow the passage of an oncoming vehicle. Despite driving at low speed, the depth of the pothole was such that it caused my front tyre to burst. I had to call a recovery vehicle to assist. The tyre could not be fixed, which meant I had to purchase and fit a new one. I would like to know how to claim compensation and I urge the council to take immediate action. Thanks.

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 16:48, Fri 3 March 2023

  • To help us action and resolve this issue please could further information be provided as comments to this report. For example information such as a house number or street light column number can greatly help us to correctly identify the location while further details such as the nature and scale of an issue (especially dumped rubbish) assists us co-ordinating an appropriate response.

    State changed to: No further action

    Posted by Bromley Council at 12:44, Wed 8 March 2023

  • The biggest , deepest potholes are along the western stretch, near the Park House Rugby Club

    Posted anonymously at 21:40, Wed 8 March 2023

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 13:32, Mon 20 March 2023

  • Bromley Council are aware of this issue as it has already been reported to us via FixMyStreet or by telephone. The issue will be investigated and resolved within our service standards: http://www.bromley.gov.uk/ fixservices Thank you once again for using 'FixMyStreet' to report this fault. If this problem persists, please provide further comments to the report.

    State changed to: Duplicate

    Posted by Bromley Council at 07:35, Wed 22 March 2023

  • Some markings appeared earlier this week around some potholes; however, no further action has been taken and the markings are now being washed away by the rain. I am still waiting for a reply from Bromley council on how to make a compensation claim.

    Posted anonymously at 18:58, Fri 31 March 2023

  • Any request for compensation relating to an issue on a Bromley maintained highway must be processed via an insurance claim process. Bromley currently have a shared Insurance Service with Sutton Council and an online claim form can be completed and submitted via Sutton’s website: https://www.sutton.gov.uk/ info/ 200436/ customer_services/ 1146/ insurance_service/ 2

    Posted by Bromley Council at 20:03, Fri 31 March 2023

  • I am afraid the dangerous potholes are still there, as shown in attached pictures.

    State changed to: Open

    Posted anonymously at 17:16, Sun 21 May 2023

  • Thank you for your further comments regarding this issue. Bromley are aware of the significant volume of works raised and outstanding with our contractor and we are continuing to monitor and liaise with them over this outstanding schedule of works. Our Officers are not able to give precise timeframes to individual jobs at this moment but are continuing to undertake regular safety inspections and check any reported issues. We will continue to work with our contractor to ensure that all outstanding jobs are addressed as quickly as they are able.

    State changed to: Duplicate

    Posted by Bromley Council at 12:50, Mon 22 May 2023

This report is now closed to updates from the public. You can make a new report in the same location.