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Large tree roots have penetrated our drive and are causing the drain to sink and drive way break up

Reported via mobile in the Tree roots lifting pavement category by Vinny Mann at 17:02, Mon 29 May 2023

Sent to Bromley Council less than a minute later. FixMyStreet ref: 4607638.

We reported the tree outside of 70 kings hall road regarding it breaking up the pavement And causing damage to our driveway . This was reported in Oct 21 and passed to Sutton to deal with . Responsibilities were denied . Work has now commenced on the boundary wall whilst digging out the footing large thick roots have been found which have caused the drain to sink and driveway break up

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 17:03, Mon 29 May 2023

  • Thank you for your enquiry. You have contacted us because you believe that roots from a Borough tree are causing damage to a light structure within your property, (footpaths, garden walls, driveways, fences etc).

    I must therefore ask you to complete excavation works to expose the root that is affecting this structure and then contact our Insurance Department. Please quote any reference numbers relating to your enquiry at this time. The Insurance Department will advise you accordingly and may send an Arboriculturalist to inspect and produce a report which will be considered by the Council’s Insurance Department.

    If it is not possible to expose the roots then please contact us anyway as an officer may inspect, however the more evidence provided the easier it will be for our insurance section to evaluate your claim.

    The London Borough of Sutton handles compensation claims made against the London Borough of Bromley Council. If you wish to make a claim, please follow the link below to their website for more information:

    Https://www.sutton.gov.uk/w/insurance-service

    The above link will take you to the Sutton site where you can complete an online claim form. The insurance e-mail and telephone details are below:

    Insurance@bromley.gov.uk

    020 8770 5353

    State changed to: Fixed

    Posted by Bromley Council at 11:41, Tue 30 May 2023

  • Thank you for using FixMyStreet to report your concerns to Bromley.

    State changed to: No further action

    Posted by Bromley Council at 11:43, Tue 30 May 2023

This report is now closed to updates from the public. You can make a new report in the same location.