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Sunken speed bump on High Street

Reported via mobile in the Road Defect category anonymously at 21:40, Mon 5 June 2023

Sent to Bromley Council less than a minute later. FixMyStreet ref: 4635791.

The drop down from the speed hump has sunk and when buses attack the speed hump (seemingly trying to hit it as fast and hard as possible), the shops and flats above vibrate and shake rather violently each time a bus or HGV flies over the bump. For the sake of the foundations and structural reliability of the properties the speed hump either needs smoothing out, removing entirely, but also bus drivers should probably be advised to approach it more slowly and carefully.

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  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: fixservices

    State changed to: In progress

    Posted by Bromley Council at 21:41, Mon 5 June 2023

  • I agree this is a real problem The buses really hit it with a thump. It does need sorting out please. Thanks

    Posted anonymously at 09:54, Tue 6 June 2023

  • We are continuing to investigate and working to resolve this report

    Posted by Bromley Council at 17:28, Fri 16 June 2023

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 09:35, Wed 21 June 2023

  • Still open, via questionnaire, 22:05, Mon 3 July 2023

  • What sort of timeframe are we looking at? Presumably there would have to be a road closure or lane closure in order to resolve?

    Would it be possible to advise Metrobus and other operators to take care and slow down over this bump until a resolution is enacted? It really is rather distracting and concerning having the building shake and I'm sure it isn't doing the foundations much good.

    Posted anonymously at 16:09, Mon 31 July 2023

  • When will this be fixed please? Thanks

    Posted anonymously at 19:03, Mon 31 July 2023

  • We are continuing to work with our contractor to arrange a suitable solution for the problem. Thank you for your patience in the meantime.

    Posted by Bromley Council at 19:30, Tue 12 September 2023

  • Any updates on this at all? It’s almost impossible to sit down of an evening without the floors thumping and windows rattling every time a bus or lorry drives over the speed hump.

    Https:// msg3v5

    I appreciate that it’s in a bit of an inconvenient spot for roadworks but structural repairs to the buildings if this carries on might end up being more inconvenient!

    Posted anonymously at 21:23, Wed 11 October 2023

  • Https://


    Another attempt at video links (these were extremely mild!)

    Posted anonymously at 21:24, Wed 11 October 2023

  • When will this be attended to?

    Posted anonymously at 08:53, Thu 12 October 2023

  • First reported 130 days ago. Nothing to add really.

    Posted anonymously at 09:24, Thu 12 October 2023

  • We are continuing to work with our contractor to arrange a suitable solution for the problem. Thank you for your patience in the meantime.

    Posted by Bromley Council at 12:37, Tue 17 October 2023

  • I assume we are no further towards a plan or a resolution?

    Every evening - every single evening, when traffic starts to die down and buses travel more quickly, the vibrations and noise from the buses colliding with the pothole / speed bump / dip is making even sitting in the lounge of an evening a frustrating and worrying experience, let alone trying to sleep in bedrooms that face the high street.

    Just sitting here updating this report I’ve counted no less than 10 bangs heavy enough that I can feel the vibration through the sofa and the glass in UPVC double glazing rattles (which incidentally has been getting worse over the past few months).

    If there is no plan or timescale to fix this could someone from the council at the very least please contact the bus operators to ask them to drive over the speed bump slowly and with care rather than slamming in to it just so that the residents affected aren’t continued to be driven absolutely mad?

    Fixing the bump would be a good start, but even more ideal would be the removal of the speed bump at the crossing completely.

    Posted anonymously at 21:58, Thu 16 November 2023

  • Further to this report please find a video recorded from my sofa.


    What feels like a bus every few minutes causing this racket means it is difficult to relax of an evening and crucially I am having to resort to noise cancelling headphones in order to get even a modicum of sleep as these buses slam over the speed bump and the dips until at least 01:30am.

    I don’t mean to be “that guy” but could I please request some sort of meaningful update with hopefully a plan as this may end up being something I am forced to escalate through the council or MP. 5 and a half months since the initial report, however the issue has been present for at least a year and it is only getting worse day by day.

    Posted anonymously at 22:53, Sun 19 November 2023

  • We are continuing to work with our contractor to arrange a suitable solution for the problem, we have carried out similar repairs in the High Street which haven't lasted as anticipated. We want to ensure that this does not reoccur in this instance. We appreciate your continued patience.

    Posted by Bromley Council at 11:39, Fri 1 December 2023

  • Hello. Just another update to make sure this doesn’t get lost in the system.

    Please see attached photos of the current condition of the speed bump - heavy vehicles hitting this in both directions now is causing some even more concerning noises and vibrations than before to the point that the plastic grid between the panes in our double glazing has now detached and rattles rather loudly.

    Honestly I would rather see the speed bump removed completely or significantly smoothed out. I would have thought that 6 months should be a relatively sufficient timeframe to discuss with the contractor. Please advise?

    Posted anonymously at 17:28, Monday 1 January 2024

  • First reported 209 days ago.

    Posted anonymously at 20:08, Monday 1 January 2024

  • Our contractor has been instructed to take the appropriate action. Thank you for your continued patience.

    Posted by Bromley Council at 12:44, Wednesday 10 January 2024

  • Escalated as this dates from June 2023 and no action taken to date.

    Posted anonymously at 21:40, Wednesday 10 January 2024

  • First reported 223 days ago, still unresolved

    Posted anonymously at 19:23, Sunday 14 January 2024

  • Hi - yet another Saturday night, quiet on the roads meaning buses are slamming off the speed bump into the potholes/sunken sections and providing an almost constant interruption with noise and vibrations in my flat - that’s not even mentioning trying to sleep as the buses go on well after midnight and the vibrations travel through my mattress!

    I note that the official reply was that the contractor has been advised to take action - could I ask when this work has been booked in for? I ask as this exact reply was given back in June 2023 and absolutely nothing happened. I really don’t want this to get to 12 months without action - it was already a problem well before I originally reported this and it’s only getting worse as the days/weeks/months go on.

    I would love for someone from the council to visit my flat one evening to see how frustrating and concerning the noises and shakes are.

    I also notice that the exact same issue has occurred at the second speed bump near McDonalds which I’m sure is annoying and concerning the residents along there as well.

    Posted anonymously at 21:11, Saturday 3 February 2024

  • Thank you for your bearing with us whilst these repairs are organised. You will notice partial road closures on High Street Orpington from 12/03 next week in order for outstanding works to commence. The works mentioned in your enquiry are planned to start the following week, we appreciate your patience in the meantime.

    Posted by Bromley Council at 10:18, Wednesday 6 March 2024

  • Thank you for the update!

    Posted anonymously at 11:08, Wednesday 6 March 2024

  • First reported 275 days ago

    Posted anonymously at 20:53, Wednesday 6 March 2024

  • I assume the timeline has slipped and although I thought I saw roadworks planned on the Bromley Roadworks map, the high street now currently has no works planned for the next twelve months.

    Have these been rearranged and would you mind letting us know what the planned fixes are?

    Additionally if someone from Bromley Council could contact TfL to request that buses slow down over the bumps that would make residents lives much more bearable and mean that the bus maintenance teams won’t have to replace so many shock absorbers, bushes and ball joints!

    Posted anonymously at 21:37, Friday 22 March 2024

  • First reported 292 days ago

    Posted anonymously at 13:38, Saturday 23 March 2024

  • Unfortunately, following issue with materials, these works have been delayed. We hope to be able to give a revised start date for these works after the Easter Bank Holiday. We appreciate your continued patience whilst arrangements for these works are a finalised.

    Posted by Bromley Council at 13:10, Thursday 28 March 2024

  • Very uncomfortable ride on the R Route single decker buses.

    Posted anonymously at 14:52, Monday 8 April 2024

  • First reported 307 days ago.

    Posted anonymously at 14:53, Monday 8 April 2024

  • Escalated to MP and Local Councillors.

    Posted anonymously at 14:54, Monday 8 April 2024

  • In response to: "Escalated to MP and Local Councillors Posted anonymously at 14:54 today"

    Local Councillors were made aware in early Feb, I emailed the MP who's staff have again escalated with the Councillors but still no responses.

    I have also attempted to contact TfL to ask their drivers to slow down over the speed bumps who eventually replied telling me to "report the speed bump".

    Bus drivers who slow down appropriately don't cause an issue, but then you get the other drivers, at which point that even when lying in bed I'm shaken by the vibrations.

    It's got to the stage now where council tax is up, and my parking permit has risen by a frankly ridiculous 50% in the past year despite supposed cost savings from the switch to RingGo and I'm struggling to work out where those funds are going.

    Posted anonymously at 15:43, Monday 8 April 2024

  • To be clear - when I say that slow bus drivers don't cause an issue - there is still the loud noise and banging, but not the horrendous shakes.

    Posted anonymously at 15:46, Monday 8 April 2024

  • A nightmare when riding on one of the R buses, they rattle and shake.

    Posted anonymously at 16:19, Monday 8 April 2024

  • Thank you for your further comments, the materials required for these works are due to arrive with our contractor later this week. We are working with our contactor and TFL to arrange the necessary closures, bus diversions and traffic management for these works to be carried out safely with minimal disruption. Thank you for your continued patience and understanding.

    Posted by Bromley Council at 09:36, Tuesday 16 April 2024

  • First reported 316 days ago

    Posted anonymously at 16:34, Tuesday 16 April 2024

  • Works on Orpington High Street have been scheduled to commence from the second week in May. We anticipate these taking 3 weeks in total, during which time this area is scheduled for repair. Thank you for your patience whilst we finalise these arrangements.

    Posted by Bromley Council at 10:29, Tuesday 23 April 2024

  • First reported 323 days ago?

    Posted anonymously at 14:17, Tuesday 23 April 2024

  • Just an FYI - works have started however there is inadequate signage at the entrance to the high street to show that the road is closed / no through road. Buses are still trying to drive down and then performing dangerous three point turns at the bottom of Knoll Rise or driving along unsuitable roads (Augustus Lane / Orchard Grove). Might be an idea to get some "Road Closed" signage at the junction of the High Street / War Memorial roundabout.

    Posted anonymously at 16:41, Wednesday 8 May 2024

  • Thank you for your comments, we are working with TFL to complete these works with minimum disruption to bus routes. We appreciate your continued patience.

    Posted by Bromley Council at 12:29, Friday 10 May 2024

  • Take as long as you need with the road closures, it's been rather peaceful in my flat this week!

    Posted anonymously at 13:06, Friday 10 May 2024

  • We appreciate your patience whilst we complete these repairs.

    Posted by Bromley Council at 11:32, Wednesday

  • First reported 345 days ago

    Posted anonymously at 12:37, Wednesday

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