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Street tree causing problems: branches tangling with phone wires; pavement lifting; my front wall is now disrupted

Reported via desktop in the Tree roots lifting pavement category anonymously at 19:11, Monday 10 July 2023

Sent to Bromley Council less than a minute later. FixMyStreet ref: 4771283.

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Tree has become too large for current location, too close to my home - I am concerned roots may disrupt foundations as well as front wall. Branches are entangled with phone lines - may damage the latter Could you replace it with a new, young tree?

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 19:12, Monday 10 July 2023

  • To help us action and resolve this issue please could further information be provided as comments to this report. For example information such as a house number or street light column number can greatly help us to correctly identify the location while further details such as the nature and scale of an issue (especially dumped rubbish) assists us co-ordinating an appropriate response.

    State changed to: No further action

    Posted by Bromley Council at 12:25, Friday 14 July 2023

  • In response to your question it is the tree outside 100 Parish Lane

    State changed to: Open

    Posted anonymously at 12:35, Friday 14 July 2023

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 09:58, Monday 31 July 2023

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 14:25, Monday 7 August 2023

  • Thank you for your patience whilst we work to resolve your issue.

    Posted by Bromley Council at 15:52, Tuesday 3 October 2023

  • Thank you for your continued patience whilst we work to resolve your issue.

    Posted by Bromley Council at 13:15, Wednesday 4 October 2023

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 10:53, Wednesday 25 October 2023

  • Thank you for your message of 25.10.23 I was away from home when any work may have been done - I can see no improvement in the daylight to my 1st floor front bedroom, phone wires are still tangled in the branches. I think a few lower small branches MAY have been removed, (I am not sure), however all other issues remain as far as I can see. What work has been done on this tree?

    Posted anonymously at 13:30, Friday 3 November 2023

  • Thank you for your comments. The works raised for the tree were a crown lift. The works undertaken to this tree are consistent with the instructions to our contractor and relate to an identified health & safety or highway obstruction issue, please note that works beyond that to reduce the tree size to allow more light, prune clear of telephone lines etc will not be taken as outlined in our Tree Management Strategy (https://www.bromley.gov.uk/ downloads/ file/ 3334/ tree_management_strategy_2016-2020)

    State changed to: No further action

    Posted by Bromley Council at 11:24, Friday 17 November 2023

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