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Council tree roots have damaged my wall

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Reported via mobile in the Tree roots lifting pavement category anonymously at 19:08, Monday 11 September 2023

Sent to Bromley Council less than a minute later. FixMyStreet ref: 4982911.

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A council trees roots have lifted the pavement and damaged my wall. I have more photos but was only able to upload 3. This tree is directly outside my flat, br1 5df and I have pinned the location on the map. The issue has gotten worse over the last 12 months.

Updates

Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

State changed to: In progress

Posted by Bromley Council at 19:09, Monday 11 September 2023
We have investigated this report and have made contact with the report originator to outline further details. This report is now closed on FixMyStreet.

State changed to: No further action

Posted by Bromley Council at 13:13, Tuesday 19 September 2023
No one has attempted to contact me, this case is not resolved.

State changed to: Open

Posted anonymously at 13:33, Tuesday 19 September 2023
I have just received an email, thanks

Posted anonymously at 13:35, Tuesday 19 September 2023
Any request for compensation relating to an issue on a Bromley maintained highway or from a Bromley maintained asset (including Council-maintained trees) must be processed via an insurance claim process. Bromley currently have a shared Insurance Service with Sutton Council and an online claim form can be completed and submitted via Sutton's website: https://www.sutton.gov.uk/ info/ 200436/ customer_services/ 1146/ insurance_service/ 2

State changed to: Internal referral

Posted by Bromley Council at 15:10, Tuesday 3 October 2023
Thank you for using FixMyStreet to report your concerns to Bromley.

State changed to: No further action

Posted by Bromley Council at 16:54, Tuesday 3 October 2023

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