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Council tree roots have damaged my wall

Reported via mobile in the Tree roots lifting pavement category anonymously at 19:08, Monday 11 September 2023

Sent to Bromley Council less than a minute later. FixMyStreet ref: 4982911.

A council trees roots have lifted the pavement and damaged my wall. I have more photos but was only able to upload 3. This tree is directly outside my flat, br1 5df and I have pinned the location on the map. The issue has gotten worse over the last 12 months.

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  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: fixservices

    State changed to: In progress

    Posted by Bromley Council at 19:09, Monday 11 September 2023

  • We have investigated this report and have made contact with the report originator to outline further details. This report is now closed on FixMyStreet.

    State changed to: No further action

    Posted by Bromley Council at 13:13, Tuesday 19 September 2023

  • No one has attempted to contact me, this case is not resolved.

    State changed to: Open

    Posted anonymously at 13:33, Tuesday 19 September 2023

  • I have just received an email, thanks

    Posted anonymously at 13:35, Tuesday 19 September 2023

  • Any request for compensation relating to an issue on a Bromley maintained highway or from a Bromley maintained asset (including Council-maintained trees) must be processed via an insurance claim process. Bromley currently have a shared Insurance Service with Sutton Council and an online claim form can be completed and submitted via Sutton's website: info/ 200436/ customer_services/ 1146/ insurance_service/ 2

    State changed to: Internal referral

    Posted by Bromley Council at 15:10, Tuesday 3 October 2023

  • Thank you for using FixMyStreet to report your concerns to Bromley.

    State changed to: No further action

    Posted by Bromley Council at 16:54, Tuesday 3 October 2023

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