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This is one of about 6 roots that destroyed our wall

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Reported via mobile in the Tree roots lifting pavement category anonymously at 12:51, Wednesday 13 September 2023

Sent to Bromley Council less than a minute later. FixMyStreet ref: 4989926.

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Ongoing problem. Rhiney turned up today to fill in gap having been told roots cut back. Also said that tarmac should be laid after wall replaced not before! Have now asked local councillor to intervene as no one listening to us and work not being carried out in an appropriate time frame

Updates

Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

State changed to: In progress

Posted by Bromley Council at 12:51, Wednesday 13 September 2023
Thank you for contacting us. Bromley council will not cut roots on private land. Are you wanting to make an insurance claim?

Thank you

Posted by Bromley Council at 13:29, Tuesday 19 September 2023
We have investigated this report and have made contact with the report originator to outline further details. This report is now closed on FixMyStreet.

State changed to: No further action

Posted by Bromley Council at 13:32, Tuesday 19 September 2023
This issue IS NOT RESOLVED . THE TREE ROOTS ON COUNCIL PROPERTY HAS NOT BEEN CUT BACK ALLOWING US TO REBUILD THE WALL. THIS IS ALSO BEING INVESTIGATED BY CLLR HANNAH JACKSON AND ARBORIST SUPERVISOR. BERNADETTE HAS BEE N TO THE PROPERTY AND AWARE OF WORK THAT COUNCIL NEED TO COMPLETE. THIS CASE IS DEFINITELY NOT CLOSED!!!!!

Posted anonymously at 17:08, Tuesday 19 September 2023
Any request for compensation relating to an issue on a Bromley maintained highway or from a Bromley maintained asset (including Council-maintained trees) must be processed via an insurance claim process. Bromley currently have a shared Insurance Service with Sutton Council and an online claim form can be completed and submitted via Sutton's website: https://www.sutton.gov.uk/ info/ 200436/ customer_services/ 1146/ insurance_service/ 2

State changed to: Internal referral

Posted by Bromley Council at 15:24, Tuesday 3 October 2023
Thank you for using FixMyStreet to report your concerns to Bromley.

State changed to: No further action

Posted by Bromley Council at 16:54, Tuesday 3 October 2023

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