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Dead Tree

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Reported via desktop in the Tree Planting Request category anonymously at 11:52, Wed 22 May 2024

Sent to Bromley Council less than a minute later. FixMyStreet ref: 6006306.

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There is a dead tree outside our house at 86 Charterhouse Road, br6 9ew

It would be great if this could be replaced with a new tree

Updates

Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

State changed to: In progress

Posted by Bromley Council at 11:53, Wed 22 May 2024
Thank you for your enquiry. Works are raised and in hand to be completed by the contractor to remove the dead tree. A replacement has been added to the planting schedule 2024/25 which is in hand to be planted next planting season starting in November running through to March 2025.

Posted by Bromley Council at 14:19, Fri 24 May 2024
Our contractor has been notified to take the appropriate action.

Posted by Bromley Council at 14:19, Fri 24 May 2024
Thank you for your patience whilst we work to resolve your enquiry.

Posted by Bromley Council at 10:27, Mon 8 July 2024
Thank you for your continued patience whilst we work to resolve your enquiry.

Posted by Bromley Council at 12:31, Fri 23 August 2024
The contractor is in hand to visit site to undertake works raised for this enquiry. Thank you for your patience.

Posted by Bromley Council at 13:27, Fri 11 October 2024
Please accept our apologies for the delays, the works have been taken off our incumbent contractor and issued to a third party contractor for completion. We envisage that the contractor will take 6-8 weeks to complete them.

Posted by Bromley Council at 12:05, Fri 22 November 2024
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The third party contractor you used, was truly awful and cut the tree down onto our hedge. This caused a lot of damage, which we view as criminal damage. It’s taken 20 years to grow the hedge and cannot be repaired quickly.

I do not believe they knew what they were doing or gave any thought for their surroundings. To let you know we will be looking for compensation.

Posted anonymously at 15:20, Wed 27 November 2024
Appropriate action has been taken to resolve the issue.

State changed to: Fixed

Posted by Bromley Council at 19:45, Fri 29 November 2024

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