Water Stopcock tarmacked over.
Sent to Bromley Council less than a minute later. FixMyStreet ref: 6326971.
When Main Road was re-surfaced - the contractors tarmacked over our water main stop cock. We never noticed - until we wanted to turn our water off recently.
Updates
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Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices
Posted by Bromley Council
at 11:35, Wednesday 7 August 2024
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Thank you for your enquiry. Please can we ask you provide more information or evidence on this as we have checked Google Streetview images of this location before the surfacing was carried out and can not find any evidence of stop cocks being in the carriageway? Using Goggle Streetview we have found stop cocks for neighbouring properties within the drive/ crossover areas which are not highway.
Posted by Bromley Council
at 09:17, Friday 30 August 2024
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To help us action and resolve this issue please could further information be provided as comments to this report. For example information such as a house number, a nearby junction or street light column ID, or a What3Words code can greatly help us to correctly identify the location while further details of the nature and scale of an issue (especially dumped rubbish) assists us co-ordinating an appropriate response.
Posted by Bromley Council
at 09:20, Friday 30 August 2024
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Hi There , Our stopcock was installed at the edge of the road by Thames Water 2- 3 years ago as they were unable to find one on our property. Original idea was to include a meter in the same location - to date this has not progressed. As mentioned before road contractors tarmacced it over. Our street number is 349.
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Any response please ?
Feel free to call me on 07710-216611 to update me
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Thank you for your additional comments. We have attached a photo from Google Streetview taken March 2021 which was the last time the road was photographed before the resurfacing was carried out, this only shows a pothole at this location and no stop valve. If your stop valve has been installed after this date we wouldn't know where in the highway this would be as there is no evidence of it being there, Thames Water would need to come out and either excavate the area themselves or provide markings on site where they believe the valve is so we can excavate on their behalf. If you have any pictures of the valve being in the highway before the surfacing this would help with any future investigation. Unfortunately the council can't do anything else until we are provided with further information.
Posted by Bromley Council
at 16:54, Monday 23 September 2024
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You can see the stopcock location on your image. Its the "damp" looking area near to our property
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I have provided additional information as requested by informing you the stop cock location is shown in your last image. Please advise when work will be undertaken - its dragged on too long already. It is not my fault your contractor failed to protect the location when working. As i suggested before - how about actually calling me to discuss - this system is so drawn out. You can reach me on 07710-216611
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Resident called to chase report, please can this be looked into urgently and resident contacted back about this, resident has explained on the photo that was upload the stopcock is visible.
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We apologise for the confusion and delay caused to the previous messages posted by London Borough of Bromley. We can confirm a crew will excavate the area on Tuesday the 12th of November.
Posted by Bromley Council
at 11:44, Friday 8 November 2024
