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Tree Roots causing damage to my brick wall causing cracks

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Reported via mobile in the Tree roots lifting pavement category anonymously at 12:43, Monday 28 October 2024

Sent to Bromley Council less than a minute later. FixMyStreet ref: 6667294.

Tree Roots causing damage to the pavement causing issues for people using payment and also damaging my brick wall causing cracks. Appreciate if you can look into this and do the necessary fix to address the issue with the tree. Tree is just outside 30 Haileybury Road, BR6 9EY. Thanks for understanding and addressing.

Updates

Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

State changed to: In progress

Posted by Bromley Council at 12:44, Monday 28 October 2024
Thank you for your enquiry. If you believe that a Council tree has caused damage to your property, please contact our Insurance department who will be able to help you submit a claim. The London Borough of Sutton handles compensation claims made against the London Borough of Bromley Council. If you wish to make a claim, please follow the link below to their website for more information: https://www.sutton.gov.uk/ -/ insurance-service The above link will take you to the Sutton site where you can complete an online claim form. The insurance e-mail and telephone details are below: Insurance@bromley.gov.uk 020 8770 5353

State changed to: Closed

Posted by Bromley Council at 13:29, Monday 4 November 2024
Any request for compensation relating to an issue on a Bromley maintained highway or from a Bromley maintained asset (including Council-maintained trees) must be processed via an insurance claim process. Bromley currently have a shared Insurance Service with Sutton Council and an online claim form can be completed and submitted via Sutton's website: https://www.sutton.gov.uk/ info/ 200436/ customer_services/ 1146/ insurance_service/ 2

State changed to: Internal referral

Posted by Bromley Council at 13:31, Monday 4 November 2024
Thank you for using FixMyStreet to report your concerns to Bromley.

State changed to: Closed

Posted by Bromley Council at 16:21, Monday 4 November 2024

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