You can move around with your keyboard
plus
minus
left
right
Drop pin on the map to start a new report
space
Press space again to adjust the location
space
Start new report here Reposition report here
Back to all reports

Dropped kerb too high

Reported via desktop in the Pavement Defect category anonymously at 16:45, Mon 19 May 2025

Sent to Bromley Council less than a minute later. FixMyStreet ref: 7591089.

When the recent burst water pipe was finally repaired, the dropped kerb is actually not flush and has a step now so it’s actually not useable for my mobility scooter.

Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 16:45, Mon 19 May 2025

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 12:55, Wed 21 May 2025

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 08:27, Thu 5 June 2025

  • This has just been marked as fixed but nothing has been done. The dropped kerb is still like a step and my mobility scooter will not go up it.

    State changed to: Open

    Posted anonymously at 10:17, Sun 8 June 2025

  • This has just been marked as fixed but nothing has been done. The dropped kerb is still like a step and my mobility scooter will not go up it.

    State changed to: Open

    Posted anonymously at 13:49, Sun 8 June 2025

  • Further works are necessary to resolve the issue and have been scheduled for action.

    State changed to: In progress

    Posted by Bromley Council at 10:54, Mon 9 June 2025

  • Resident has called in as this is the route they take to get the children to school and at present they are having to go a longer route due to the dropped curb not being in use, would this work be able to be marked as urgent and wotked carried out as soon as possible.

    Posted anonymously at 13:32, Fri 13 June 2025

  • This is still awaiting action

    Posted anonymously at 15:38, Wed 18 June 2025

  • This is still awaiting action

    Posted anonymously at 09:11, Thu 19 June 2025

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 08:01, Fri 20 June 2025

  • No action has been taken and dropped kerb is still too high and I cannot get up it onto pavement in wheelchair. It has been marked as action taken but nothing has happened.

    State changed to: Open

    Posted anonymously at 09:35, Fri 20 June 2025

  • This drop kerb has not been fixed, when it was replaced after the water leak it wasn't replaced like for like, there is no access for wheelchair users or mobility scooters. There is a step here. This needs to be changed.

    Posted anonymously at 09:43, Fri 20 June 2025

  • Photo of this report zoom

    This is not flush with the road and is inaccessible from crossing the road

    Posted by Christine Southern at 09:17, Sat 21 June 2025

  • Thank you for your update, This issue has been referred to our contractor to arrange for remedial repairs to by undertaken. We apologise for the delay and any inconvenience caused by this matter.

    Posted by Bromley Council at 12:39, Wed 25 June 2025

  • Thank you for your update, This issue has been referred to our contractor to arrange for remedial repairs to by undertaken. We apologise for the delay and any inconvenience caused by this matter.

    Posted by Bromley Council at 09:44, Thu 26 June 2025

  • Thank you for your update, This issue has been referred to our contractor to arrange for remedial repairs to by undertaken. We apologise for the delay and any inconvenience caused by this matter.

    Posted by Bromley Council at 09:36, Thu 3 July 2025

  • This has still not been rectified. The water leak that caused this was in Jan, so it has taken a very long time!

    Posted anonymously at 11:00, Tue 15 July 2025

  • I still cannot use this dropped kerb on my mobility scooter as it is a clear step up, not flush with road.

    Posted anonymously at 09:31, Thu 17 July 2025

  • Nearly 2 months after reporting, it has not been rectified

    Posted anonymously at 12:36, Thu 17 July 2025

  • This has still had nothing done to rectify

    Posted anonymously at 10:32, Mon 21 July 2025

  • This is totally discriminatory towards the disabled as we have to travel along the road to the next correctly mad3 dropped kerb.

    Posted anonymously at 10:51, Fri 25 July 2025

  • This is totally discriminatory towards the disabled as we have to travel along the road to the next correctly mad3 dropped kerb.

    Posted anonymously at 11:11, Fri 25 July 2025

  • Thank you for your update, This issue has been referred to our contractor to arrange for remedial repairs to by undertaken. We apologise for the delay and any inconvenience caused by this matter.

    Posted by Bromley Council at 11:00, Thu 31 July 2025

  • This is still not repaired!

    Posted anonymously at 18:39, Wed 6 August 2025

  • Still not fixed

    Posted anonymously at 14:26, Tue 12 August 2025

  • Photo of this report zoom

    This is still showing no sign of being repaired

    Posted anonymously at 13:59, Thu 14 August 2025

  • How long will this be left discriminatory against the disabled by not making it possible to use this dropped kerb?

    Posted anonymously at 11:05, Sun 17 August 2025

  • 18/8/2025 -still not fixed.

    Posted anonymously at 15:00, Mon 18 August 2025

  • 20/8 This is still not fixed

    Posted anonymously at 12:33, Wed 20 August 2025

  • 21/8 Thames water were at the site this morning but nothing to do with the kerb/step being rectified.

    Posted anonymously at 10:04, Thu 21 August 2025

  • Thank you for your update, This issue has been investigated further and the kerb level at present is acceptable. Kerbs are not flush with the carriageway at this location to help guide rainwater to nearby gullies and due to the chamber in the carriageway.

    State changed to: Closed

    Posted by Bromley Council at 12:03, Wed 27 August 2025

  • The kerb before the water leak was lower and it is now discriminatory toward wheelchair users as I cannot use it to get my chills across the road to school

    State changed to: Open

    Posted anonymously at 13:35, Wed 27 August 2025

  • Thank you for your update, The kerb level at present is acceptable. The kerb line is not flush with the carriageway at this location to help guide rainwater to nearby gullies and due to the camber of the carriageway.

    State changed to: Closed

    Posted by Bromley Council at 13:54, Wed 3 September 2025

This report is now closed to updates from the public. You can make a new report in the same location.