Tree at risk of bringing down phone lines

Updates

• Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

  State changed to: In progress

  Posted by Bromley Council at 14:01, Wed 3 September 2025

• This tree is privately owned, and therefore LBB will not be reviewing this enquiry any further. You may wish to speak to the tree owners. As per the LBB Tree Management Strategy, we do not prune publicly owned (growing on land owned by the Council) trees interfering with utility cables or phone lines. Our policy is based on the 1984 Telecommunications Act whereby service providers are obligated to maintain their network in good working condition using the monthly fees customers pay. In the case of phone cables, please contact OpenReach. In the case of power cables, contact UKPN.

  These companies are responsible for the repair and upkeep of their cable network including pruning back of street trees. They have specialist utility arboriculture teams to work near these lines which may involve the temporary disconnection of services.

  The LBB tree surgeon contractors do not clear branches or vegetation or work around any type of overhead cables.

  Posted by Bromley Council at 17:43, Wed 3 September 2025

• This tree has been inspected and is not considered to require remedial works at this time. Bromley will only undertake works to a tree for an identified health & safety or highway obstruction issue. The situation will be reviewed cyclically and any required action will be addressed within a future works programme.

  State changed to: No further action

  Posted by Bromley Council at 17:52, Wed 3 September 2025